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General Topics / New Avast Update Brings Endless BSOD Loop?
« Last post by BSOD Sufferer on Today at 10:12:38 AM »
I made this account from my phone and its 12:50AM on a work night, apologies if this is in the wrong board, but I'm absolutely crushed.

My night was going how it usually goes and I was about ready to log off when Avast sent me a notice that there was an update available to download. I had downloaded an update for other programs such as Adobe Flash (Yes, I still use it), and Clipgrab just tonight, so I figured why not, and DL'ed the update and followed the prompt to restart my computer.

That restart went as planned until I reached my Windows Password screen (I live with other people and I set up the password so they couldn't go through my stuff), at which point there was a freeze and a BSOD a second later.

It took me off guard but I've had BSOD's before and it generally took simply waiting on a boot-time popup saying "something went wrong" blah blah, so I figured I'd run in safe mode after that.

However the boot notice didn't show, and now I'm stuck in an endless loop of restarting to a BSOD on the password screen. What's worse is that my f11/f8 "menu" is an ASROCK UEFI Setup Utility, which has no options for "safe mode" or anything, just a normal boot to the BSOD. I'm tired, stressed, and at wit's end with this.

Again, apologies if I posted this in the wrong section. I'm going to be checking fairly regularly to see if there are any other solutions or replies.
If it helps I'll list what I can for my setup below. Also if anyone needs an image of the BSOD error code I can possibly link or embed it from my phone.

Windows 7 64bit Professional
Intel(R) Core(TM) i3-3220 CPU @ 3.30GHz
OS is booting from a Samsung SSD 850 PRO 256GB
8GB of DDR3 RAM
2
General Topics / Is it possible to block some special files?
« Last post by milguseva.9 on Today at 10:10:21 AM »
I am receiving this file NETSERVICE.EXE daily. It have a lovegate-f worm which coming form my internet. Every time I need to erase it every time manually. Please tell me, Is there any automated way to do it? Or to completely erase it?
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Deutsch / ReimageRepair
« Last post by simracer on Today at 10:09:16 AM »
Das PUP Schadprogramm ReimageRepair wird von Avast fast nicht erkannt, man kann es einfach runterladen und ausführen und dabei trat Avast bei mir nur einmal während des Installationsprozess in Aktion und die Installation von ReimageRepair wurde trotzdem abgeschlossen. Danach habe ich mein Windows 10 mit Adwcleaner und Malwarebytes überprüft und die entfernten vieles von ReimageRepair(siehe Logs). Ich finde, bei Avast sollte man sich mal mit näher mit ReimageRepair befassen um davor schützen zu können.
Quote
# -------------------------------
# Malwarebytes AdwCleaner 7.2.6.0
# -------------------------------
# Build:    12-18-2018
# Database: 2018-12-17.4 (Local)
# Support:  https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Scan
# -------------------------------
# Start:    02-17-2019
# Duration: 00:00:50
# OS:       Windows 10 Pro
# Scanned:  32224
# Detected: 12


***** [ Services ] *****

PUP.Optional.Reimage            ReimageRealTimeProtector

***** [ Folders ] *****

PUP.Optional.Reimage            C:\ProgramData\Reimage Protector
PUP.Optional.Reimage            C:\Program Files\Reimage

***** [ Files ] *****

PUP.Optional.Reimage            C:\Windows\Temp\reimage.log
PUP.Optional.Reimage            C:\Windows\Reimage.ini

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

PUP.Optional.Reimage            C:\Windows\System32\Tasks\ReimageUpdater

***** [ Registry ] *****

PUP.Optional.Legacy             HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{10ECCE17-29B5-4880-A8F5-EAD298611484}
PUP.Optional.Reimage            HKCU\Software\Reimage
PUP.Optional.Reimage            HKLM\Software\Reimage
PUP.Optional.Reimage            HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{6FD028D0-17DE-494E-8E0C-92D5923A39AE}
PUP.Optional.Reimage            HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\ReimageUpdater
PUP.Optional.YTDToolbar         HKLM\Software\Wow6432Node\{DAF8B7E5-449D-4180-8281-10E536E597F2}

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries found.

***** [ Chromium URLs ] *****

No malicious Chromium URLs found.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries found.

***** [ Firefox URLs ] *****

No malicious Firefox URLs found.


AdwCleaner[S00].txt - [1356 octets] - [25/04/2018 12:13:30]
AdwCleaner[C00].txt - [1441 octets] - [25/04/2018 12:13:54]
AdwCleaner[S01].txt - [1249 octets] - [28/05/2018 23:52:50]
AdwCleaner[S02].txt - [1432 octets] - [17/08/2018 21:57:25]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S03].txt ##########

Quote
Malwarebytes
www.malwarebytes.com

-Protokolldetails-
Scan-Datum: 17.02.19
Scan-Zeit: 16:07
Protokolldatei: c592491c-32c5-11e9-b632-001e8cbefd26.json

-Softwaredaten-
Version: 3.5.1.2522
Komponentenversion: 1.0.441
Version des Aktualisierungspakets: 1.0.9306
Lizenz: Kostenlos

-Systemdaten-
Betriebssystem: Windows 10 (Build 17763.316)
CPU: x64
Dateisystem: NTFS
Benutzer:

-Scan-Übersicht-
Scan-Typ: Bedrohungs-Scan
Scan gestartet von: Manuell
Ergebnis: Abgeschlossen
Gescannte Objekte: 293262
Erkannte Bedrohungen: 20
In die Quarantäne verschobene Bedrohungen: 20
Abgelaufene Zeit: 18 Min., 18 Sek.

-Scan-Optionen-
Speicher: Aktiviert
Start: Aktiviert
Dateisystem: Aktiviert
Archive: Aktiviert
Rootkits: Aktiviert
Heuristik: Aktiviert
PUP: Erkennung
PUM: Erkennung

-Scan-Details-
Prozess: 2
PUP.Optional.Reimage, C:\PROGRAM FILES\REIMAGE\REIMAGE PROTECTOR\REIGUARD.EXE, In Quarantäne, [335], [327202],1.0.9306
PUP.Optional.Reimage, C:\PROGRAM FILES\REIMAGE\REIMAGE PROTECTOR\REISYSTEM.EXE, In Quarantäne, [335], [327181],1.0.9306

Modul: 2
PUP.Optional.Reimage, C:\PROGRAM FILES\REIMAGE\REIMAGE PROTECTOR\REIGUARD.EXE, In Quarantäne, [335], [327202],1.0.9306
PUP.Optional.Reimage, C:\PROGRAM FILES\REIMAGE\REIMAGE PROTECTOR\REISYSTEM.EXE, In Quarantäne, [335], [327181],1.0.9306

Registrierungsschlüssel: 8
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\REIMAGEUPDATER, In Quarantäne, [335], [327190],1.0.9306
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{6FD028D0-17DE-494E-8E0C-92D5923A39AE}, In Quarantäne, [335], [327190],1.0.9306
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{6FD028D0-17DE-494E-8E0C-92D5923A39AE}, In Quarantäne, [335], [327190],1.0.9306
PUP.Optional.Reimage, HKU\S-1-5-21-3815826491-2210916249-38538089-1000\SOFTWARE\Reimage, In Quarantäne, [335], [357494],1.0.9306
PUP.Optional.Reimage, HKU\S-1-5-21-3815826491-2210916249-38538089-1000\SOFTWARE\REIMAGE\PC REPAIR, In Quarantäne, [335], [327204],1.0.9306
PUP.Optional.Reimage, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\ReimageRealTimeProtector, In Quarantäne, [335], [327202],1.0.9306
PUP.Optional.Reimage, HKLM\SOFTWARE\REIMAGE\REIMAGE PROTECTOR, In Quarantäne, [335], [332504],1.0.9306
PUP.Optional.Reimage, HKU\S-1-5-21-3815826491-2210916249-38538089-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{10ECCE17-29B5-4880-A8F5-EAD298611484}, In Quarantäne, [335], [327205],1.0.9306

Registrierungswert: 3
PUP.Optional.Reimage, HKU\S-1-5-21-3815826491-2210916249-38538089-1000\SOFTWARE\REIMAGE\PC REPAIR|QUITMESSAGE, In Quarantäne, [335], [327204],1.0.9306
PUP.Optional.Reimage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{6FD028D0-17DE-494E-8E0C-92D5923A39AE}|PATH, In Quarantäne, [335], [332365],1.0.9306
PUP.Optional.Reimage, HKLM\SOFTWARE\REIMAGE\REIMAGE PROTECTOR|CFLPATH, In Quarantäne, [335], [332504],1.0.9306

Registrierungsdaten: 0
(keine bösartigen Elemente erkannt)

Daten-Stream: 0
(keine bösartigen Elemente erkannt)

Ordner: 0
(keine bösartigen Elemente erkannt)

Datei: 5
PUP.Optional.Reimage, C:\WINDOWS\SYSTEM32\TASKS\REIMAGEUPDATER, In Quarantäne, [335], [327190],1.0.9306
PUP.Optional.Reimage, C:\WINDOWS\TEMP\REIMAGE.LOG, In Quarantäne, [335], [334717],1.0.9306
PUP.Optional.Reimage, C:\PROGRAM FILES\REIMAGE\REIMAGE PROTECTOR\REIGUARD.EXE, In Quarantäne, [335], [327202],1.0.9306
PUP.Optional.Reimage, C:\WINDOWS\REIMAGE.INI, In Quarantäne, [335], [412667],1.0.9306
PUP.Optional.Reimage, C:\PROGRAM FILES\REIMAGE\REIMAGE PROTECTOR\REISYSTEM.EXE, In Quarantäne, [335], [327181],1.0.9306

Physischer Sektor: 0
(keine bösartigen Elemente erkannt)

WMI: 0
(keine bösartigen Elemente erkannt)


(end)
4
Avast Additional products / Re: BSOD sandbox problem
« Last post by pk on Today at 10:04:20 AM »
Hi, clipsp.sys is related to Windows licencing component and we don't know why it crashed your system. I see some steam apps are running in your OS -- are they sandboxes somehow?
5
Dear AVAST company!

01/26/2019 our service was attacked by scammers who added our service and our partners to various lists of phishing sites.
We have already sent requests to all companies, including yours, but your company continues to show our users that the site is a threat!
Our site is not phishing; you can check it yourself before setting phishing tags on resources without checking them.
We demand to correct this error urgently!

Scr of AVAST: https://i.imgur.com/l5gu7ny.jpg

We will remove the topic on the forum as soon as our problem is solved.
Best Regards
6
Viruses and worms / Re: Avast keeps catching Virus : Win64:Malware-gen
« Last post by Pondus on Today at 09:44:31 AM »
@Sass Drake Just did!
You should attach new files in your reply as that is where he expect to see it ... not edit and and attach in your first post

Anyway now he knows when he see this post


7
Česky/Slovensky / Re: Stržená platba za neobjednaný produkt
« Last post by Radek64 on Today at 09:34:10 AM »
Těžko se vytváří dopis pro podporu, když nemám ani číslo objednávky. Jen mám peníze v tahu a ani nevím za co.
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to CHRIS248: Google Play Store > Menu (three lines in the upper-left corner) > My apps & games > find Avast Antivirus on the UPDATES tab and tap "UPDATE".
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Česky/Slovensky / Re: Stržená platba za neobjednaný produkt
« Last post by Radek64 on Today at 09:30:29 AM »
Dobrý den!
Také mi byla dne 18.02.2019 stržena z učtu částka 1.190,-Kč. Podporu jsem již zkoušel kontaktovat, ale bez odezvy. Nemám ani žádné číslo objednávky, jelikož jsem nic neobjednával.
Jak mohu peníze dostat zpátky???
10
General Topics / Re: Technical
« Last post by Asyn on Today at 09:29:45 AM »
Spectre is here to stay - An analysis of side-channels and speculative execution
https://arxiv.org/pdf/1902.05178.pdf
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