Author Topic: Avast Missing Component Key Issue  (Read 5607 times)

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Avast Missing Component Key Issue
« on: September 19, 2017, 08:55:13 AM »
Hi. This is my first time posting on this forum, but I've been using Avast for years now. I've only recently encountered issues with it, and haven't been able to figure out any solution for it. The only solutions I've been able to determine, which are at most temporary, involve uninstalling Avast and reinstalling it. I've repaired the software several times which is only a temporary solution, it seems. I'll list the problems with Avast below:

The version of Avast that's currently installed is the 17.6 version.

Source
Windows Modules Installer Worker

Summary
WindowsWcpStoreCorruption

Date
‎9/‎18/‎2017 8:49 PM

Status
Report sent

Problem signature
Problem Event Name:   WindowsWcpStoreCorruption
OsVersion:   10.0.15063.0:1
Type:   MissingWinningComponentKey
Path:   amd64_avast.vc140.crt_fcc99ee6193ebbca_14.0.24210.0_none_56aba0211ca246c2
OS Version:   10.0.15063.2.0.0.768.101
Locale ID:   1033

Extra information about the problem
Bucket ID:   6af5e702c8761c5e13ed7f3b9ca3aa52 (127833402655)

If anyone can help me figure this out, I'd appreciate it. I'll receive between 11 and 29 of these different errors. I'm not sure what's causing them, but I do want to resolve the issue.

Offline Asyn

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Re: Avast Missing Component Key Issue
« Reply #1 on: September 19, 2017, 09:00:19 AM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Missing Component Key Issue
« Reply #2 on: September 19, 2017, 09:01:26 AM »
I meant to include it earlier. I'm sorry about that. The version is the Avast Free: Home Edition, 64 Bit. O/S: Windows 10 Home. The only other security software installed would be the default Windows Firewall, and Windows Defender.

Prior to Avast, I didn't use any other anti-viral program. I've only used Avast on this computer.
« Last Edit: September 19, 2017, 09:03:27 AM by phoenix9lament »

Offline Asyn

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Re: Avast Missing Component Key Issue
« Reply #3 on: September 19, 2017, 09:02:21 AM »
I meant to include it earlier. I'm sorry about that. The version is the Avast Free: Home Edition.
Please also answer the other questions.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Asyn

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Re: Avast Missing Component Key Issue
« Reply #4 on: September 19, 2017, 09:18:33 AM »
1. Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Missing Component Key Issue
« Reply #5 on: September 19, 2017, 11:58:07 AM »
Thanks. That seemed to help, but I'll keep you updated if it changes. I do appreciate it.

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Re: Avast Missing Component Key Issue
« Reply #6 on: September 19, 2017, 11:59:27 AM »
You're welcome.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Missing Component Key Issue
« Reply #7 on: September 19, 2017, 12:42:48 PM »
Well, that didn't last long. It reported the same error. I'm still appreciative of your help, but this is getting to the point where the only option left is to cease using Avast. I can't think of anything else to do.

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Re: Avast Missing Component Key Issue
« Reply #8 on: September 19, 2017, 12:46:07 PM »
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Missing Component Key Issue
« Reply #9 on: September 19, 2017, 01:22:29 PM »
I think I'll have to uninstall Avast and not use it. Thanks for the help. I only wish that Avast wouldn't have encountered such errors until recently. It was a great program.

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Re: Avast Missing Component Key Issue
« Reply #10 on: September 19, 2017, 01:27:15 PM »
Well, that's up to you...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Missing Component Key Issue
« Reply #11 on: September 19, 2017, 01:30:42 PM »
It's not something I want to do, but I've spent months trying to resolve the issues and I spent all night trying to resolve them recently without any change in results. Thanks for the help. I do appreciate it.

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Re: Avast Missing Component Key Issue
« Reply #12 on: September 19, 2017, 01:32:10 PM »
You're welcome. Cheers
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Avast Missing Component Key Issue
« Reply #13 on: September 19, 2017, 01:34:14 PM »
Thank you. I might look into trying Avast in the future. It is a good program. It's much better than Norton, and no, I never used Norton. A friend of mine uses Norton, and it's rubbish. I used it once, on an older computer and it didn't pick up  a virus that Avast did. I used Avast since.

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Re: Avast Missing Component Key Issue
« Reply #14 on: September 20, 2017, 12:29:24 AM »
What other security related programs are installed on your system ???
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet