Author Topic: Auto renewal coming - can't see form of payment on file  (Read 587 times)

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Offline sally.madsen

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Auto renewal coming - can't see form of payment on file
« on: October 07, 2017, 12:58:37 AM »
I want to check and see what I have on file for a form of payment before the account auto-renews next month.  Don't see any way to know that.  There is also no price information anywhere on the account page... I'm assuming the $59.99 I see online would be the charge but I want to make sure the form of payment is still a valid one.  Thanks.

Offline moroni

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Re: Auto renewal coming - can't see form of payment on file
« Reply #1 on: October 10, 2017, 04:51:10 PM »
Hi sally.madsen,

You're right, the payment information is not available in the Avast account, but you can check it using the details (order ID and password) from the confirmation email you received when you originally placed the order. I just re-sent it to you in case you no longer have it ;)

About the price, you will receive an email with the details few days before the auto renewal, but as you mention the usual price is the one you see in the website :)