Error in Outlook 2003 under Vista

[dhs13]

I am running Outlook 2003 under Vista. When I get email mail, I get the following
error:
Cannot scan the message body. Error code is 8000-4003.
Invalid pointer.

Avast Home 4.7
Ver of definition0618-1 dated 5/3/06. Program undated as of 5/3/06.

I googled the error message. I did't see any tjing ththelped.

Any suggestions.

I have 2 choices - remove Avast or find a solution?

Thanks

[Vlk]

Is there anything in the <avast>\data\log\error.log (or warning.log) file? E.g. something like "CreateEventsAndMappings failed"...?


Thanks
Vlk

[dhs13]

I don't really know. Since I was having so many problems with Avast, I un-installed Avast. I should have look in the log file but I didn't.

Thanks for the reponse.

[Rmsalles]

I have this same error. My system is Windows Vista and Microsoft Office 2003 Outlook.

I went that way and got this messages at error.log

5/8/2006   3:09:13 AM   1147068553   SYSTEM   708   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/8/2006   3:09:13 AM   1147068553   SYSTEM   708   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/8/2006   3:09:13 AM   1147068553   SYSTEM   708   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   1:19:07 PM   1147191547   SYSTEM   1244   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   1:19:07 PM   1147191547   SYSTEM   1244   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   7:07:46 PM   1147212466      1848   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   7:07:46 PM   1147212466      1848   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   7:07:46 PM   1147212466      1848   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   7:07:46 PM   1147212466      1848   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   8:33:09 PM   1147217589      1276   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   8:33:09 PM   1147217589      1276   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   9:23:06 PM   1147220586      800   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   9:23:07 PM   1147220587      800   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   9:23:07 PM   1147220587      800   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   9:39:42 PM   1147221582      324   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   9:39:43 PM   1147221583      324   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   10:26:05 PM   1147224365      404   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   10:26:05 PM   1147224365      404   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   10:26:05 PM   1147224365      404   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   10:45:43 PM   1147225543      2036   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   10:45:43 PM   1147225543      2036   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   10:45:43 PM   1147225543      2036   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   11:22:14 PM   1147227734      2692   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   11:22:14 PM   1147227734      2692   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   11:39:04 PM   1147228744      2540   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   11:39:04 PM   1147228744      2540   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   11:39:04 PM   1147228744      2540   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   11:46:08 PM   1147229168      2548   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   11:46:08 PM   1147229168      2548   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/9/2006   11:46:08 PM   1147229168      2548   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/10/2006   3:44:07 AM   1147243448      1980   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/13/2006   7:51:57 PM   1147560717   SYSTEM   2560   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/13/2006   7:51:57 PM   1147560717   SYSTEM   2560   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 
5/13/2006   9:00:16 PM   1147564816      2764   AAVM - scanning error: FATAL: GetQueuedCompletionStatus failed!!!!!, 000002DF. 

[Vlk]

Hmm, GetQueuedCompletionStatus failed? Interesting, really...

I mean, we've found and fixed a problem in the Outlook provider that was preventing it from running under Vista, but AFAIK it should've demonstrated itself in a bit different way (different log entries)...

Anyway, let's see, maybe the fix will solve the problem even in your case. In a couple of days, I should be able to give you a version to test, if you'd be interested...


Thanks
Vlk

[Rmsalles]

Hmm, GetQueuedCompletionStatus failed? Interesting, really...

I mean, we've found and fixed a problem in the Outlook provider that was preventing it from running under Vista, but AFAIK it should've demonstrated itself in a bit different way (different log entries)...

Anyway, let's see, maybe the fix will solve the problem even in your case. In a couple of days, I should be able to give you a version to test, if you'd be interested...


Thanks
Vlk

Vlk,
I am interested to test a beta version, You can send me a private message with the link or I will reply your message with my private e-mail to Atach File.
I am a Windows Vista BetaTester - English version and Portuguese Version - and I will help you with whatever you need.

Other question, I am testing a Windows Vista 64 Bits Version and until today, I have not found a Antivirus compatible with this O.S. are you developing a version to this Operation System?

You can feel free to send me e-mail or private message.
Thanks in Advance.

Ricardo Salles

[Vlk]

The latest version of avast (4.7.844) should work well with Vista, both 32-bit and 64-bit.

See for yourself...