Author Topic: Error: Access is denied (5)  (Read 11164 times)

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Offline dbrisendine

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Re: Error: Access is denied (5)
« Reply #15 on: November 02, 2017, 06:03:48 AM »
I have sent you the link to the ISO file via Private Message; check for it in the MY MESSAGES menu above.



Download the following three programmes to the desktop of the clean system :
 
 
1.  Rufus
For 64bit systems
2. Windows 8.1 64bit RC
3. Farbar Recovery Scan Tool x64
 
Insert the USB stick Then run Rufus
 

Select the ISO file on the desktop via the ISO icon.
 
Press Start Burn

Then copy FRST to the same USB 
 
 
 
 
 
Insert the USB into the sick computer and start the computer.  First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here
 
When you reboot you will see this a screen to select the language and keyboard.
Select the Trouble Shoot option. 
Select Advanced option.
Select Command prompt.
At the command prompt type the following : notepad.exe 

The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.

Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and attach / paste it to your reply.

Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

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Re: Error: Access is denied (5)
« Reply #16 on: November 03, 2017, 12:51:25 AM »
It sucks that I had to erase the memes off the flashdrive, but I do what must be done.
Here is the FRST log

Offline dbrisendine

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Re: Error: Access is denied (5)
« Reply #17 on: November 03, 2017, 08:44:43 AM »
Thank you for that log file.  Please download the attached Fixlist.txt file and add it to the USB drive.  Plug the drive into the infected system and boot to the USB drive as you did before.  This time, instead of clicking on SCAN, please click on FIX.  The tool will run and create a Fixlog.txt file on the USB drive.  Please attach that in a reply post here for my review.


Remove the USB drive and reboot (completely power down and then start the system) the infected system.  Will Malwarebytes AntiRootKit run now?
Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE

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Re: Error: Access is denied (5)
« Reply #18 on: November 03, 2017, 08:05:28 PM »
Here is the fix log

Offline dbrisendine

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Re: Error: Access is denied (5)
« Reply #19 on: November 04, 2017, 05:53:46 AM »
What is the status of the system now?  Do any of the scanners (AV / AntiMalware tools) run now?
Win7 x32 Ult. SP1, Brain 2.0 / Win10 x64, Brain2.5
My help is always free but if you would like to help encourage me or show your thanks -----> DONATE