Consumer Products > Avast Mac Security
NEW Version 15.2
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Hello, please help me!
I have a MacBookAir with MacOS 10.12.6 and have used free Avast Security a long time. Today I downloaded version 13 and first uninstalled the previous version as instructed. During the last step of installation of the the latest version, the installer stopped and showed this message (Translated into english): "Installation failed. The installer encountered an error preventing installation. Contact the program maker and ask for assistance." I have tried this three times with the same result. Consequently I now have neither the older, nor the new version and is unprotected.
Please give me instructions on what to do!
/heze
lukas.hasik:
@heze - please try to download the DMG of version 13.0 again (link above). Run the "Uninstall Avast" that will show up.
If it fails again (hopefully not) check the uninstall log - open terminal, cat /tmp/avastuninstall-*
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You wrote: "please try to download the DMG of version 13.0 again (link above)"
I can't find the link to 13.0. Where is it?
/heze
Asyn:
--- Quote from: heze on November 27, 2017, 10:07:56 AM ---You wrote: "please try to download the DMG of version 13.0 again (link above)"
I can't find the link to 13.0. Where is it?
/heze
--- End quote ---
-> http://mac-av.u.avcdn.net/mac-av/10_9/AAFM/avast_security_online.dmg
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Thank you very much. Now it works!
/heze ;D
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