Author Topic: support ticket ETA response  (Read 1127 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
support ticket ETA response
« on: October 26, 2017, 01:24:44 PM »
Hi,

I submitted a support ticket yesterday but I did not receive any answer yet.
What is the estimated time to get a response? The ticket number is 05444672

Many thanks

Offline Be Secure

  • Long Time Avast User(10years.....) Security Enthusiast.
  • Avast Evangelist
  • Super Poster
  • ***
  • Posts: 1908
Re: support ticket ETA response
« Reply #1 on: October 26, 2017, 02:27:20 PM »
I will infrom the avast team. :) Please wait :)
Quote
What is the estimated time to get a response?
It can take 7-8 business days.
PC- Windows10 EDU 64Bit,avast! free 21.1.2449,uBlock Origin,NVT_OSA,GoogleChrome(64bit),CCleaner,Unchecky,ZAM Free,Shadow Defender.
Security Enthusiast

REDACTED

  • Guest
Re: support ticket ETA response
« Reply #2 on: January 12, 2018, 03:07:45 AM »
2 tickets submitted in the last two weeks, NO RESPONSE.  NOT RENEWING AVAST.