Author Topic: Problem showing device information  (Read 259 times)

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Offline grizzler

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Problem showing device information
« on: November 24, 2017, 04:45:29 PM »
Since I went from free version to paid, it looks like I have less information available to me when I try to view linked devices. I have my main PC with the paid license and a few phones with the free app, so now if I log in to my account to check where they are I see this message "We are sorry, but detailed information for device >insert phone model here< is currently not available." and it gives me the option to remove the device. Previously I could see the battery status and location of each phone.

How come I seem to have less functionality now that I subscribe?

Offline steve.bancroft65

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Re: Problem showing device information
« Reply #1 on: December 08, 2017, 04:15:31 PM »
Hi Grizzler,

I also have the same problem. has anyone got back to you about the issue?