Author Topic: where can I see Avast logs and reports?  (Read 1457 times)

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where can I see Avast logs and reports?
« on: November 28, 2017, 07:41:22 AM »
Nothing to see in the gui, I need to know if an email attachment was deleted and I can't find any place to see any reports about any activity in Avast the way I could in Avira. I am in an argument with the sender who swears she sent the attachment and I see nothing, and the only thing new in my system is Avast, which afaik is set to move unrepaired items to the virus chest. It would be nice if I can see reports and determine for myself what is going on when I need to know.

Offline Asyn

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Re: where can I see Avast logs and reports?
« Reply #1 on: November 28, 2017, 07:47:39 AM »
XP: C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast\log
Vista+: C:\ProgramData\AVAST Software\Avast\log
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

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Re: where can I see Avast logs and reports?
« Reply #2 on: November 28, 2017, 07:49:19 AM »
are you using a mail client? ... access your mail account from webmail, and check.
Is the mail there, does it have a attachment? .... if not, avast did not remove it




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Re: where can I see Avast logs and reports?
« Reply #3 on: November 29, 2017, 07:26:16 PM »
XP: C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast\log
Vista+: C:\ProgramData\AVAST Software\Avast\log

OK, so bottom line there is no way to read any reports in Avast about activity other than shutting it down to open the log files in a text editor. Guess I will keep looking for an Avira replacement.

Offline Asyn

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Re: where can I see Avast logs and reports?
« Reply #4 on: November 30, 2017, 05:20:11 AM »
No need to shut it down.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: where can I see Avast logs and reports?
« Reply #5 on: November 30, 2017, 07:52:04 AM »
I tried to open several log files and could not because they were in use. Anyway went back to Avira, as my system started slowing down severely and I was just getting used to Avast up to that point, and realized I would have to shut down everything except the av module if I wanted to continue using it, so it's gone and thanks to all who replied. At least I know all of Avira's faults and how to deal with them.

Offline Asyn

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Re: where can I see Avast logs and reports?
« Reply #6 on: November 30, 2017, 07:57:10 AM »
You're welcome. Bye.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0