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Author Topic: Avast keeps crashing every few minutes  (Read 4958 times)

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Avast keeps crashing every few minutes
« on: December 11, 2017, 09:59:27 AM »
hi,

Not sure when it started as Avast doesn't bother with a pop-up or something, I have to go to system tray and check if it has a red cross beside its icon.
Even if I restart the service it crashes a few minutes later.
I am on Win 10 Pro.

Does anyone know why this happens?

https://imgur.com/a/6fwIS
https://imgur.com/a/nWsoi

thx
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Offline bob3160

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Re: Avast keeps crashing every few minutes
« Reply #1 on: December 11, 2017, 04:00:08 PM »
Have you tried this:

Repair Avast:
Control Panel> Program and Features (Add/remove program)>Select Avast> Select Repair. Reboot when completed
https://www.avast.com/faq.php?article=AVKB204

If Repair doesn't fix the problem, try the following:
Clean Install of Avast:
https://goo.gl/4Ptzkf
If you need additional help with the Clean Install, watch this:
https://youtu.be/p-h3myRD51A
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Re: Avast keeps crashing every few minutes
« Reply #2 on: December 11, 2017, 05:39:52 PM »
Tried repairing..it didn't work
Will try a clean install and let you know...thx
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Re: Avast keeps crashing every few minutes
« Reply #3 on: December 11, 2017, 08:13:10 PM »
I have same issue for a few weeks. Reported here in Czech version of forum, also directly to support with no answere (at least about some progress).
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Re: Avast keeps crashing every few minutes
« Reply #4 on: December 12, 2017, 12:10:28 PM »
clean install didn't work either and as ondrej already tried support as well I think it's time to move on to another product/company.

sad way to end things after years with Avast
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Re: Avast keeps crashing every few minutes
« Reply #5 on: December 12, 2017, 06:09:03 PM »
i have same problem with premier and its so annoing to write to support and not getting an answer back. i think ill see if i can get a refund. never had this problem with free or bitdefender
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Offline bob3160

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Re: Avast keeps crashing every few minutes
« Reply #6 on: December 12, 2017, 08:10:25 PM »
Quote from: tonn0297 on December 12, 2017, 06:09:03 PM
i have same problem with premier and its so annoing to write to support and not getting an answer back. i think ill see if i can get a refund. never had this problem with free or bitdefender
Did you follow the recommended fix ???
https://forum.avast.com/index.php?topic=211715.msg1435172#msg1435172
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Re: Avast keeps crashing every few minutes
« Reply #7 on: December 12, 2017, 09:26:22 PM »
Meu avast esta a mesma coisa, e pior que instalei ele nos 3 computadores em casa e esta da mesma forma!!
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Offline bob3160

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Re: Avast keeps crashing every few minutes
« Reply #8 on: December 12, 2017, 09:38:18 PM »
Quote from: Marlonss on December 12, 2017, 09:26:22 PM
Meu avast esta a mesma coisa, e pior que instalei ele nos 3 computadores em casa e esta da mesma forma!!
English please or find your language here:
https://forum.avast.com/index.php?board=21.0
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Offline Asyn

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Re: Avast keeps crashing every few minutes
« Reply #9 on: December 13, 2017, 05:05:58 AM »
You could try the latest beta: https://forum.avast.com/index.php?board=15
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Offline NON

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Re: Avast keeps crashing every few minutes
« Reply #10 on: December 15, 2017, 11:35:44 AM »
A Japanese user also reported this issue even after reinstall.
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