Author Topic: Some programs do not work  (Read 1631 times)

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Some programs do not work
« on: December 16, 2017, 08:31:09 PM »
Avast Premier 17.8.2318 build 17.8.3705.249
Windows 10 Enterprise 1709 build 16299.15 64bit
In system installed Comodo Firewall without AV module

Does not allow running some programs. In the processes appear, but the program window does not appear. There are no messages. Without avast everything works.

Before the appearance of the bug used the same programs.
Windows had a previous build of 1703
« Last Edit: December 16, 2017, 09:14:32 PM by andrewdron »

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Re: Some programs do not work
« Reply #1 on: December 16, 2017, 08:33:16 PM »
- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Some programs do not work
« Reply #2 on: December 16, 2017, 10:04:04 PM »
Editing the initial post isn't helpful... ;)

Anyway, as you've Premier get rid of Comodo...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Some programs do not work
« Reply #3 on: December 17, 2017, 09:43:25 AM »
... all the same, the problem is not in Comodo, but in Avast.
Installing or uninstalling Comodo from the system does not affect the situation.
From the changes that could lead to a bug and, there were only Windows update and the update of Avast components.
« Last Edit: December 17, 2017, 09:47:02 AM by andrewdron »

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Re: Some programs do not work
« Reply #4 on: December 17, 2017, 09:45:21 AM »
Which programs are we talking about..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Some programs do not work
« Reply #5 on: December 17, 2017, 09:50:15 AM »
for example MyHomeLib, uTorrent 3.5, ImToo Video converter...

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Re: Some programs do not work
« Reply #6 on: December 17, 2017, 09:53:18 AM »
First, be sure to get rid of all remnants of your prior installed AV(s)..!!
-> https://support.avast.com/article/11/

Then:
1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Some programs do not work
« Reply #7 on: December 17, 2017, 09:56:20 AM »
These are the steps that have already been taken.
Until step 1, everything works
after step 4, there is no

All actions were performed as with the installed Comodo Firewall
So completely removed too
« Last Edit: December 17, 2017, 10:00:58 AM by andrewdron »

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Re: Some programs do not work
« Reply #8 on: December 17, 2017, 09:59:25 AM »
Does it work if you disable the firewall..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Some programs do not work
« Reply #9 on: December 17, 2017, 10:03:18 AM »
Complete disabling of the firewall from Comodo (and even the complete removal of Comodo) and full disabling the Avast components does not help

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Re: Some programs do not work
« Reply #10 on: December 17, 2017, 10:07:17 AM »
You could try the latest beta: https://forum.avast.com/index.php?board=15
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0