Unknown Virus (Secured By Kaspersky Internet Security)

[REDACTED]

hey there.

I think my laptop was infected by some kind of viruses (same issue with wan ahmad). When I inserted a flash drive, all of my files are gone, there will be 2 files appeared which is REMOVABLE DISK 7GB(Secured By Kaspersky Internet Security 2017).bat and readme.txt. when i click on the file REMOVABLE DISK 7GB(Secured By Kaspersky Internet Security 2017).bat ,a folder will appeared, named System Volume Information and it contained all of my files. Then, i put another drive and the same thing happens. I had formatted my drive but the files still appeared.  I had also tried to scan my laptop, but it does not detect anything. What should i do? I really need your help.

here my logs. Thank you.

[Pondus]

see instructions  >>  https://forum.avast.com/index.php?topic=194892.0

scroll down to SPECIFIC INFECTIONS LOGS and follow MCShield instructions

this log you copy paste here


Malware experts are notified, it may take hours before they are online

[REDACTED]

HERE IT IS..

[Pondus]

HERE IT IS..

I said copy and paste ... NOT attach

when attaching MCShield logs a forum bug make them look like chinese

[REDACTED]

>>> MCShield AllScans.txt <<<

-----------------------------




MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

>>> v 3.0.5.28 / DB: 2016.2.21.1 / Windows 8.1 <<<


12/26/2017 1:21:04 AM > Drive C: - scan started (OS ~454 GB, NTFS HDD )...



=> The drive is clean.





MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

>>> v 3.0.5.28 / DB: 2016.2.21.1 / Windows 8.1 <<<


12/26/2017 1:22:12 AM > Drive E: - scan started (no label ~7483 MB, FAT32 flash drive )...



=> The drive is clean.





MCShield ::Anti-Malware Tool:: http://www.mcshield.net/

>>> v 3.0.5.28 / DB: 2016.2.21.1 / Windows 8.1 <<<


12/26/2017 1:54:08 AM > Drive C: - scan started (OS ~454 GB, NTFS HDD )...



=> The drive is clean.

[dbrisendine]

Fix with Farbar Recovery Scan Tool

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Please close any other programs you are using and save your work / files.  The FRST script will close all unneeded processes and then reboot the system (if needed) when finished.
• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

How is your system running now?

[REDACTED]

it fix the problem smoothly! Thanks. 

[dbrisendine]

Clean up of Malware Removal Tools
Now that we are through using these tools, let's clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.

• Download Delfix from here to your desktop and double click it to start the program
  
• Ensure Remove disinfection tools is ticked
  Also tick:
  
• Create registry backup
• Purge system restore

• Click Run
  
• The program will run for a few moments and then notepad will open with a log. Note: Please save this log first before rebooting your system (if asked to); DelFix does not save the log as it is trying to remove all traces of our work on your system.  Please attach the log in your next reply.
  

You can delete any log files left on your desktop as these are no longer needed.