Author Topic: purchased new pro licence not in my account  (Read 848 times)

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Offline terrabyteone

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purchased new pro licence not in my account
« on: January 05, 2018, 02:01:30 AM »
Subscription ID: 11032595301 for purchase  came up....  same up after purchased pro license via search google for avast pro

account is terrabyteone@mail.com

could not find pro for home buy options  in purchase new license,

now new license  not in account and need license file (cant activate )
sent email support

need licen file and license for new purchase? in my account

Offline Asyn

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Re: purchased new pro licence not in my account
« Reply #1 on: January 05, 2018, 05:58:32 AM »
-> https://support.avast.com/article/24/ (Orders and Renewals)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline terrabyteone

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Re: purchased new pro licence not in my account
« Reply #2 on: January 05, 2018, 06:14:39 PM »
they added my lic to my account. it works with lic file.


now ill have to get another in 2 weeks for new pc.

but i cant find avast pro but  in get new licenses?

was their last year?