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Author Topic: Cannot watch Amazon videos  (Read 2323 times)

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Offline kiwikat75

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Cannot watch Amazon videos
« on: January 31, 2018, 04:37:14 PM »
For about a month I have seen a warning on the Amazon Prime Video to update Google Chrome by such and such date, which I didn't pay any attention to because I don't use Chrome. But that date has apparently come because when I try to play a movie it keeps telling me to update Google Chrome. I assume it's because Avast Safezone uses Chrome, but my Avast Safezone automatically gets updated and is up to date with the latest version (I checked). I also made sure everything on my computer has been updated. Because obviously Amazon changed something (because I was given warning) I assume you guys need to change something on your side to make it run....like you did with the YouTube issue???
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Offline Asyn

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Re: Cannot watch Amazon videos
« Reply #1 on: January 31, 2018, 04:41:18 PM »
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline kiwikat75

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Re: Cannot watch Amazon videos
« Reply #2 on: January 31, 2018, 04:46:49 PM »
This link just goes back to the forum list.
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Offline Asyn

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Re: Cannot watch Amazon videos
« Reply #3 on: January 31, 2018, 04:48:15 PM »
Quote from: kiwikat75 on January 31, 2018, 04:46:49 PM
This link just goes back to the forum list.
Nope, the link leads to the SZB section.
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
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Offline kiwikat75

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Re: Cannot watch Amazon videos
« Reply #4 on: January 31, 2018, 04:54:20 PM »
I've already gone through all of those so that's no help, thanks anyway.
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Offline Asyn

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Re: Cannot watch Amazon videos
« Reply #5 on: January 31, 2018, 04:56:23 PM »
You're welcome.
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Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline kiwikat75

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Re: Cannot watch Amazon videos
« Reply #6 on: January 31, 2018, 04:58:50 PM »
Sorry, I thought I was writing on that forum, thx.
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Offline bob3160

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Re: Cannot watch Amazon videos
« Reply #7 on: January 31, 2018, 05:02:19 PM »
Simplest fix till that problem is solved is to use a different browser. :)
SafeZone browser has been discontinued and will eventually be replaced with a different secure browser.
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Offline Asyn

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Re: Cannot watch Amazon videos
« Reply #8 on: January 31, 2018, 05:03:16 PM »
Quote from: kiwikat75 on January 31, 2018, 04:58:50 PM
Sorry, I thought I was writing on that forum, thx.
No problem. ;)
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
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