Author Topic: can not open webpage when using office network  (Read 1117 times)

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can not open webpage when using office network
« on: February 07, 2018, 05:16:12 AM »
Dear all,

Newbie here and I need help:

I fail to open the website https://healthdata.usm.my/rstudio/auth-sign-in when I am connected to my office network. This happens when AVAST is active. Only when I disabled AVAST, then I could open the website.

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Below is the results after I run nslookup when AVAST is ACTIVE (this is when I could not open https://healthdata.usm.my/rstudio/auth-sign-in using my chrome browser)
 
C:\Users\KIM>nslookup healthdata.usm.my
Server:  UnKnown
Address:  10.5.5.77

Non-authoritative answer:
Name:    healthdata.usm.my
Address:  202.170.48.165

And below is the result after I run nslookup when AVAST is DISABLED (this is when I could open https://healthdata.usm.my/rstudio/auth-sign-in using my chrome browser)

C:\Users\KIM>nslookup healthdata.usm.my
Server:  UnKnown
Address:  10.5.5.77

Non-authoritative answer:
Name:    healthdata.usm.my
Address:  10.5.5.157
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Please help ....

Offline Bryl2

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  • Posts: 16
Re: can not open webpage when using office network
« Reply #1 on: February 08, 2018, 05:55:13 PM »
Hi ,

Have you tried putting the web url into exception list?

Please refer to this article.

https://support.avast.com/en-in/article/168/