Author Topic: Icon not showing in Notification Area  (Read 6304 times)

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Offline ManasJ

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Re: Icon not showing in Notification Area
« Reply #15 on: February 27, 2018, 05:02:54 PM »
So, I have looked at the problem and the log file you provided but I coulnd't figure out why is the notification area icon not showing for you. We couldn't reproduce the bug in any scenario on any OS which makes me think it is quite specific issue for your PC. You mentioned the icon was okay for few days and then disappeared again. If you notice any pattern in this behavior, please, send us some more information. Sadly, for now I can't do much more to fix this. Sorry.

Manas from
Avast UI team


Offline Abigman

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Re: Icon not showing in Notification Area
« Reply #16 on: February 27, 2018, 05:21:46 PM »
Thanks for that ManasJ.  It's still not showing.
Avast did update to 18.1.2326 (build 18.1.3800.0) 2 days before my original post but I'm sure I would have noticed it missing after the update;  perhaps not and it was something in the update that caused it?
Odd that it's been showing for years though.

EDIT:
FWIW: Just noticed.
- Fixed scanning of files in your Virus Chest
- Fixed some problems with the Outlook plugin
- Fixed wrong text in the Recycle Bin context menu
- Fixed the name of the Avast window in the taskbar
- Fixed an annoying bug that minimized games every 30 minutes
« Last Edit: February 27, 2018, 09:36:43 PM by Abigman »

Offline Asyn

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Re: Icon not showing in Notification Area
« Reply #17 on: February 27, 2018, 05:24:23 PM »
You could try the latest beta: https://forum.avast.com/index.php?board=15
Else, wait for Manas...
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Offline Abigman

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Re: Icon not showing in Notification Area
« Reply #18 on: March 02, 2018, 10:54:58 AM »
I've just updated to 18.2.2328(build 18.2.3827.0) and the icon is showing now.
I'll see if it shows after the overnight reboot.

Offline Asyn

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Re: Icon not showing in Notification Area
« Reply #19 on: March 02, 2018, 11:01:08 AM »
Thanks for the feedback.
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Offline bob3160

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Re: Icon not showing in Notification Area
« Reply #20 on: March 03, 2018, 12:23:52 AM »
I've just updated to 18.2.2328(build 18.2.3827.0) and the icon is showing now.
I'll see if it shows after the overnight reboot.
Not only does it show, it's also animated again. :) :) :)
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Offline Abigman

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Re: Icon not showing in Notification Area
« Reply #21 on: March 03, 2018, 09:48:28 AM »
Sadly, it's still not showing after the overnight reboot.   :( >:(

Offline Asyn

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Re: Icon not showing in Notification Area
« Reply #22 on: March 03, 2018, 09:55:18 AM »
Strange, best you wait for Manas...
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Offline Abigman

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Re: Icon not showing in Notification Area
« Reply #23 on: March 04, 2018, 10:08:54 AM »
Showing this morning!

Offline Abigman

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Re: Icon not showing in Notification Area
« Reply #24 on: March 08, 2018, 12:08:42 PM »
FWIW: Probably a coincidence but since a Windows Update on Tuesday (2 days ago) the icon is now showing.
Updates were for Windows 7 (KB4091290 and KB2952664)

Offline ManasJ

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Re: Icon not showing in Notification Area
« Reply #25 on: March 09, 2018, 11:12:52 AM »
Hello again Abigman.
So the icon is correctly showed even after reboot (which was previously bugged)? Let us know if anything changes.

Anyway, yesterday, I implemented one more thing which could help the situation in most cases. We are currently testing the fix and it should be released soon in version 18.3.

This notification area icon thing has been real rollercoaster :)

Manas from
Avast UI team

Offline Abigman

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Re: Icon not showing in Notification Area
« Reply #26 on: March 09, 2018, 12:31:30 PM »
... So the icon is correctly showed even after reboot (which was previously bugged)? Let us know if anything changes. ...
Yes, I've rebooted at least 3 times now and the icon is still showing.
I'll reply if it disappears!

Offline tvtoms

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Re: Icon not showing in Notification Area
« Reply #27 on: March 14, 2018, 05:52:36 PM »
I was just searching for this problem as my icon is also not appearing regularly these days. I also use Windows 7 home 64 bit and Avast free. It seems to be a semi-random issue but I must say I was annoyed enough today to log in here and mention it at the very least. Tray notification is checked, windows notification is set to always display icon. I've soft booted, I've hard booted. Done this dance many times, sometimes the icon comes back, sometimes it doesn't. I like the product and have used it on one computer or another since I can't even remember.. 10 years? more? But please, please... the darn tray icon. I'm not doing any sorts of deep system manipulating, I'm browsing the internet, watching videos and listening to music. I'm not installing, uninstalling, restoring, wiping, swapping hardware.. just nothing but the most mild end user stuff.
This issue happened on my now defunct laptop too. It also ran windows 7, but I guess since I can't delve into anything on it now (hard disk failed) we can't explore anything about it. But I assure you, it would randomly display or not display the Avast icon.

Offline Abigman

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Re: Icon not showing in Notification Area
« Reply #28 on: March 14, 2018, 07:00:18 PM »
I said I would reply if it disappears again but anyway fwiw it's been over a week now and it's still showing.  :)

Offline Abigman

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Re: Icon not showing in Notification Area
« Reply #29 on: April 15, 2018, 08:14:09 PM »
5 weeks now and the icon is still showing so it looks like whatever caused the blip has gone.
Yet another of life's mysteries!

BTW, recently updated to 18.3.2333 (build 18.3.3860.315).