Author Topic: issue with email protection  (Read 958 times)

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issue with email protection
« on: March 12, 2018, 04:28:27 PM »
Hi everybody!
I have my first issue with avast Avast Security for mac Free:
I received a message every 30 minutes on the right side of desk in with this message:
Infection Blocked!
infection: JS: Agent-DVX (TRJ)
File: PartNo_0/PartNo_0/PartNo_0/PartNo_0/fattura/fattura.pdf.js
Process: Application/mail.app/contents/macos/mail

What's the matter?What can I do to stop it?

Thanks.

Online DavidR

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Re: issue with email protection
« Reply #1 on: March 12, 2018, 04:54:40 PM »
Probably best to post this in the Mac sub-forum - Avast Mac Security.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.4.6112 (build 24.4.9067.762) UI 1.0.803/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Pondus

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Re: issue with email protection
« Reply #2 on: March 12, 2018, 04:55:05 PM »
Probably a sync problem

Does avast quarantine the mail?
Access your mail account from web mail and make sure detected mail is deleted, then clear cache in your mail app/mail client and reboot