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Author Topic: Virus that shuts down the computer  (Read 4660 times)

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Re: Virus that shuts down the computer
« Reply #15 on: March 16, 2018, 08:25:07 PM »
How do I do this in one?
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Offline Michael (alan1998)

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Re: Virus that shuts down the computer
« Reply #16 on: March 16, 2018, 09:22:09 PM »
Was that just with Hwinfo open or were you doing other stuff?

I will let Sass Drake know you've posted pics.
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Senior Security Analyst; Sys Admin (Linux); Forensics/Incident Response.

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Re: Virus that shuts down the computer
« Reply #17 on: March 17, 2018, 12:33:42 AM »
I had open what I needed to do the pictures. I thought I can do it in one picture via snipping tool.
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Offline Sass Drake

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Re: Virus that shuts down the computer
« Reply #18 on: March 17, 2018, 11:35:44 AM »
Uninstall ZoneAlarm Free Firewall.
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Re: Virus that shuts down the computer
« Reply #19 on: March 17, 2018, 07:09:51 PM »
Uninstalled
ZoneAlarm and Free Firewall.
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Offline Sass Drake

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Re: Virus that shuts down the computer
« Reply #20 on: March 17, 2018, 07:43:59 PM »
And what is situation now?
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Re: Virus that shuts down the computer
« Reply #21 on: March 17, 2018, 08:59:25 PM »
I installed zone and free firewall AFTER the troubles started, but it goes now easier; no other complained today, but the mouse indicator still moves at times by itself.
« Last Edit: March 18, 2018, 03:59:21 PM by Andreas2013 »
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Offline Sass Drake

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Re: Virus that shuts down the computer
« Reply #22 on: March 19, 2018, 10:53:33 PM »
Fast or slow is mouse movement? Have you tried another mouse?
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Re: Virus that shuts down the computer
« Reply #23 on: March 20, 2018, 07:14:56 PM »
It goes pretty fast.but seldom, not regularly. No, I did not try another mouse; I live in the country and I have to mail-order it.
But i take it that nothing shows up on the files I provided tp you.

The re-start started AFTER they upgraded windows 10 last october or so; and several times they tried to restart it themselves. But every-time, just now when I came on, I have to re-start the computer to connect to the internet. And most of the time.
AFTER I start the computer I have to re-start to get connected to the internet.

It stopped freezing and shutting down especially if I watch the news France24. But it would shut down others too. A small circle used to come on and stop the video as if it was disconnected and a sound of disconnection could be heard. That's why I belief there was/is a virus.
« Last Edit: March 21, 2018, 12:53:34 AM by Andreas2013 »
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Offline Sass Drake

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Re: Virus that shuts down the computer
« Reply #24 on: March 20, 2018, 08:02:08 PM »
• The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.
Run the tool and check the following boxes below;
Remove disinfection tools
Create registry backup
Purge System Restore
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.
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Re: Virus that shuts down the computer
« Reply #25 on: March 20, 2018, 08:48:56 PM »
Malewarebytes file of today with more pubs
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Offline Sass Drake

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Re: Virus that shuts down the computer
« Reply #26 on: March 20, 2018, 09:42:23 PM »
MBAM removed lefovers of driver update software he missed during first sancs you initially posted.
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