Author Topic: No License showing in Myavast, in google play it does!  (Read 3494 times)

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Offline LLVV

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No License showing in Myavast, in google play it does!
« on: April 02, 2018, 01:04:31 AM »
I have purchase a license from google play, my current renewal date is december 2018. (showing in google play)
but when i log in my avast it said "get a new license"!!!
i have also a new phone and i logged in within the app and it said upgrade(14 days trail) even when iam logged in with the same google account.

Offline mighty_makkara

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Re: No License showing in Myavast, in google play it does!
« Reply #1 on: April 08, 2018, 09:57:24 AM »
i have the same problem!!!!!

Offline RA10

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Re: No License showing in Myavast, in google play it does!
« Reply #2 on: April 10, 2018, 10:23:36 AM »
Hallo avastsupport, i cannot find anywhere in my profile what day i bought your product. I want to know as to not be late to extend my antivirus this year. I lIke to have the control over this. And yes i realise i can look at my bank statements! But it is a long way around. I hope you can change this problem. Please keep giving good service as this is the most important thing. Of course after your grow spurt come back to your service! Very important!

Offline Asyn

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Re: No License showing in Myavast, in google play it does!
« Reply #3 on: April 10, 2018, 10:29:59 AM »
-> https://support.avast.com/article/24/ (Orders and Renewals)
Win 8.1 [x64] - Avast PremSec 19.9.2394.B1 - CC 5.63 - EEK - Firefox ESR 68.2 [NS/AOS/uBO] - TB 68.2.2 [EM] - ABS/ACP/ASB/ASL.BC
Deutschsprachiger Bereich -> Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline nir

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Re: No License showing in Myavast, in google play it does!
« Reply #4 on: April 10, 2018, 01:41:33 PM »
Same problem for me, paid license for 3 mobiles, they are working fine with the paid options BUT i cant see any license on the my.avast.com web site