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Author Topic: Reconfiguration Error 1603  (Read 11101 times)

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Offline mchain

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Reconfiguration Error 1603
« on: April 14, 2018, 07:26:12 AM »
New issue with Avast Update Helper reporting reconfiguration error twice or more times an hour.  See attached below:

Reported also here and here and here:
https://forum.avast.com/index.php?topic=218025.msg1456507#msg1456507
https://forum.avast.com/index.php?topic=217810.msg1455556#msg1455556
https://forum.avast.com/index.php?topic=217055.msg1452573#msg1452573

It is a bug in Avast Secure Browser!

See https://forum.avast.com/index.php?topic=217950.msg1457607#msg1457607
« Last Edit: April 14, 2018, 07:30:37 AM by mchain »
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Offline Asyn

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Re: Reconfiguration Error 1603
« Reply #1 on: April 14, 2018, 07:46:04 AM »
Hi, I forwarded it. Cheers
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Offline mchain

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Re: Reconfiguration Error 1603
« Reply #2 on: April 14, 2018, 08:34:55 AM »
Also reconfiguration error 1638.  Which is why two (1603 and 1638) are reported at a time.  26 such error in one day.

Standard account only seems affected.  Administrative account not affected.

Toshiba Satellite L505 Win 10 1709 64-bit.  Other system is not affected by this bug.

Thanks Asyn.
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Re: Reconfiguration Error 1603
« Reply #3 on: April 14, 2018, 04:14:01 PM »
I have an Administrative account with this issue.
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Offline mchain

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Re: Reconfiguration Error 1603
« Reply #4 on: April 14, 2018, 04:56:43 PM »
UPDATE:
  • Issues will cause Windows hard freeze.  Issues only occur when ASB is run.  Escape is via CTRL+ALT+DEL keys.
  • See attached below for information about crashes.
  • Bank Mode is not available without ASB.
Since ASB/Set point errors cause Windows to crash, ASB has been uninstalled for now. 

Note:  Google Chrome was installed as an opt-in during installation.  Offer to install Logitech Smooth Scrolling addon was accepted at first run in each user account.
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Offline bob3160

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Re: Reconfiguration Error 1603
« Reply #5 on: April 14, 2018, 05:28:51 PM »
Strange, I have ASB set as my default browser have never had any of these problems.

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Offline mchain

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Re: Reconfiguration Error 1603
« Reply #6 on: April 14, 2018, 05:42:28 PM »
Yes.

It's a great browser imo.  On my other machine, it works well, no issues.  ASB worked there right out of the box, and in Bank Mode as well.  No reboot needed as reported elsewhere.

BTW, Chrome opt-in install needs to be removed.  It's the only difference between the two machines.  Otherwise, software installs are identical.  Was sleepy when installing AIS on L505.  (How it got by me.)
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Offline Asyn

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Re: Reconfiguration Error 1603
« Reply #7 on: April 14, 2018, 06:39:32 PM »
Quote from: mchain on April 14, 2018, 08:34:55 AM
Thanks Asyn.
You're welcome. But be patient, we won't get a reply on weekend. ;)
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Offline schmidthouse

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Re: Reconfiguration Error 1603
« Reply #8 on: April 14, 2018, 06:49:22 PM »
Quote from: bob3160 on April 14, 2018, 05:28:51 PM
Strange, I have ASB set as my default browser have never had any of these problems.

I also do not see this issue using ASB on my systems
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Re: Reconfiguration Error 1603
« Reply #9 on: May 09, 2018, 01:26:41 AM »
I am seeing the same problem, but I am not using ASB.
B
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Offline mchain

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Re: Reconfiguration Error 1603
« Reply #10 on: May 10, 2018, 07:21:37 AM »
Quote from: brymckee on May 09, 2018, 01:26:41 AM
I am seeing the same problem, but I am not using ASB.
B
Quote from: mchain on April 14, 2018, 05:42:28 PM
Yes.

It's a great browser imo.  On my other machine, it works well, no issues.  ASB worked there right out of the box, and in Bank Mode as well.  No reboot needed as reported elsewhere.

BTW, Chrome opt-in install needs to be removed.  It's the only difference between the two machines.  Otherwise, software installs are identical.  Was sleepy when installing AIS on L505.  (How it got by me.)
The other machine turned out to have a corrupted video driver issue.  Since Toshiba does not support this laptop any more, (system is too old) all drivers found at their website are older than the current Windows drivers installed for Windows 10.  Uninstalling the corrupted video driver and allowing Windows to reinstall the latest video driver fixed the ASB browser issue as well as intermittent video crashes.
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Offline Asyn

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Re: Reconfiguration Error 1603
« Reply #11 on: May 10, 2018, 07:23:58 AM »
Sounds good, thanks for the feedback.
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Offline mchain

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Re: Reconfiguration Error 1603
« Reply #12 on: May 10, 2018, 04:38:50 PM »
You are welcome.
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Offline eagleizer2

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Re: Reconfiguration Error 1603
« Reply #13 on: April 03, 2019, 09:48:18 AM »
Any update on this? Really disappointed that dev have not sent out a fix for this yet...

Cheers :)
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