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Author Topic: App Crash  (Read 2316 times)

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App Crash
« on: April 22, 2018, 11:44:20 AM »
My device is Xperia XZ Premium.
Running Oreo 8.0

Avast app seems to crash very often. Then there's a prompt to open the app again. Even after opening the app again. Notifications icon keep frozen.
Any idea how to fix?
« Last Edit: April 22, 2018, 11:50:30 AM by Udesh2 »
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Offline Tereza V.

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Re: App Crash
« Reply #1 on: April 23, 2018, 06:50:50 PM »
Hi, sorry for any inconvenience, we are working on a solution. In the meantime I would recommend you to clear the app data: go to "Android Settings→Applications→Avast Antivirus→Delete cache and user data". If it does not help, you can try to reinstall the app.
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Re: App Crash
« Reply #2 on: May 01, 2018, 11:10:47 AM »
Avast stürtzt ständig ab. Galaxy S8 mit Oreo 8.0. Cache usw schon öfters gelöscht. Avast Mobile Security auch schon neu installiert
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Offline Asyn

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Re: App Crash
« Reply #3 on: May 01, 2018, 11:13:52 AM »
Quote from: mike.flach80 on May 01, 2018, 11:10:47 AM
Avast stürtzt ständig ab. Galaxy S8 mit Oreo 8.0. Cache usw schon öfters gelöscht. Avast Mobile Security auch schon neu installiert
Please post English here, else use the forum section for your language.
-> https://forum.avast.com/index.php?board=24.0
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W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0
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