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How to upgrade to Avast Moblie Security Pro?
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Topic: How to upgrade to Avast Moblie Security Pro? (Read 2214 times)
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How to upgrade to Avast Moblie Security Pro?
«
on:
May 07, 2018, 10:33:56 AM »
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bob3160
Avast Überevangelist
Probably Bot
Posts: 48567
64 Years of Happiness
Re: How to upgrade to Avast Moblie Security Pro?
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Reply #1 on:
May 07, 2018, 11:44:49 PM »
Must be a language specific problem.
I had no problems in the English version.
I have passed this along to the developers.
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Last Edit: May 07, 2018, 11:46:40 PM by bob3160
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Re: How to upgrade to Avast Moblie Security Pro?
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Reply #2 on:
May 08, 2018, 10:20:00 AM »
@bob3160, thanks.
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Tereza V.
Avast team
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Posts: 957
Re: How to upgrade to Avast Moblie Security Pro?
«
Reply #3 on:
May 09, 2018, 09:43:01 PM »
Hi, are you in a country, which could be blocking Google Play Services (e.g. China)? Unfortunately, you cannot buy Pro from any of these countries.
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Re: How to upgrade to Avast Moblie Security Pro?
«
Reply #4 on:
May 10, 2018, 08:39:10 AM »
Hello Tereza V., I do come from China Hong Kong SAR, but under the 1country 2 system policy, this should not be the cause.
Besides, my sony phone does not have this problem.
The device which is in trouble is HTC Nexus 9.
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Tereza V.
Avast team
Advanced Poster
Posts: 957
Re: How to upgrade to Avast Moblie Security Pro?
«
Reply #5 on:
May 12, 2018, 09:27:29 PM »
Try to clear the Google Play and Google Play Services data (device Settings > Applications > Google Play > Clear data and Clear cache).
If it doesn't help, try this:
https://support.google.com/googleplay/answer/1267137?co=GENIE.Platform%3DAndroid&hl=en
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How to upgrade to Avast Moblie Security Pro?