Author Topic: How to upgrade to Avast Moblie Security Pro?  (Read 2214 times)

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How to upgrade to Avast Moblie Security Pro?
« on: May 07, 2018, 10:33:56 AM »
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Offline bob3160

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Re: How to upgrade to Avast Moblie Security Pro?
« Reply #1 on: May 07, 2018, 11:44:49 PM »
Must be a language specific problem.
I had no problems in the English version.
I have passed this along to the developers.
« Last Edit: May 07, 2018, 11:46:40 PM by bob3160 »
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Re: How to upgrade to Avast Moblie Security Pro?
« Reply #2 on: May 08, 2018, 10:20:00 AM »
@bob3160, thanks.

Offline Tereza V.

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Re: How to upgrade to Avast Moblie Security Pro?
« Reply #3 on: May 09, 2018, 09:43:01 PM »
Hi, are you in a country, which could be blocking Google Play Services (e.g. China)? Unfortunately, you cannot buy Pro from any of these countries.

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Re: How to upgrade to Avast Moblie Security Pro?
« Reply #4 on: May 10, 2018, 08:39:10 AM »
Hello Tereza V., I do come from China Hong Kong SAR, but under the 1country 2 system policy, this should not be the cause.
Besides, my sony phone does not have this problem.
The device which is in trouble is HTC Nexus 9.

Offline Tereza V.

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Re: How to upgrade to Avast Moblie Security Pro?
« Reply #5 on: May 12, 2018, 09:27:29 PM »
Try to clear the Google Play and Google Play Services data (device Settings > Applications > Google Play > Clear data and Clear cache).

If it doesn't help, try this:
https://support.google.com/googleplay/answer/1267137?co=GENIE.Platform%3DAndroid&hl=en