Author Topic: Avast no longer recognize me as its administrator  (Read 1310 times)

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Offline du_rietz

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Avast no longer recognize me as its administrator
« on: May 12, 2018, 12:07:54 PM »
Dear anyone who reads this, since I can't seem to contact Avast directly about anything:

I have Avast Premier, Secure Online and Cleanup. However, I can't use any of it properly since Avast claims I am "not authorized" and should contact the system administrator (which would be me). I can't even use Safe Zone. Everything worked fine up until a few months ago. If anyone has any usefult thoughts on how to fix this I would appreciate them. After all, there's no point in using software that does not recognize the administrator as the administrator.

Best regards,
Peter

Offline Luukjr

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  • Posts: 276
Re: Avast no longer recognize me as its administrator
« Reply #1 on: May 12, 2018, 02:34:53 PM »
Dear anyone who reads this, since I can't seem to contact Avast directly about anything:

I have Avast Premier, Secure Online and Cleanup. However, I can't use any of it properly since Avast claims I am "not authorized" and should contact the system administrator (which would be me). I can't even use Safe Zone. Everything worked fine up until a few months ago. If anyone has any usefult thoughts on how to fix this I would appreciate them. After all, there's no point in using software that does not recognize the administrator as the administrator.

Best regards,
Peter

Contact Avast via this link: https://support.avast.com/en-us/contact/enter/paid_pc
OS: Windows 10 Home
Soft: Avast Premium Security  / Avast Cleanup / Malwarebytes Premium

Offline du_rietz

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  • Posts: 2
Re: Avast no longer recognize me as its administrator
« Reply #2 on: May 12, 2018, 02:56:21 PM »
Dear anyone who reads this, since I can't seem to contact Avast directly about anything:

I have Avast Premier, Secure Online and Cleanup. However, I can't use any of it properly since Avast claims I am "not authorized" and should contact the system administrator (which would be me). I can't even use Safe Zone. Everything worked fine up until a few months ago. If anyone has any usefult thoughts on how to fix this I would appreciate them. After all, there's no point in using software that does not recognize the administrator as the administrator.

Best regards,
Peter

Thanks a bunch, Luukkjr  :)

Contact Avast via this link: https://support.avast.com/en-us/contact/enter/paid_pc