Strange that 2 guys are working on my problem:
I got an email from POLACH and this was my answer:
Hallo,
Sorry, I don't have that memory.dmp anymore.
(If you like, I can resent you the AvastSupport folder created May 12 by the AvastSupportTool)
After May 12 the BSOD occured no more, so now everything with Avast works well.
Before May 12 it happened one or two times a week.
I am running now with 18.4.2338 (build 18.4.3895.325).
Not sure, but at May 12 I think Avast was still at build 18.4.3895.0.
I used avastsupport.exe v1.0.11.0 to create the AvastSupport folder.
Can that be the cause of the missing dump in your internal system ?
If yes, where can I download the latest one ?
Lets wait until this BSOD happens again.
Dh
On 23-05-2018 09:34, polach@avast.com wrote:
> Hallo.
>
> I'm developer responsible for aswStm driver. I'm trying to find dump reported by you, but seems that something went wrong and then the file is not available through the internal system. Please, can you share the memory.dmp file directly to me through a google drive or other sharing platform?
>
> Without the dump I'm not able to analyze where the problem is.
>
> Thank you.
>
> PS: Do you getting the crash on regular basis, or it occurred only once in the past and now everything works well ?
>
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