Backup software appears to be blocked by the firewall application rules

[James834]

I am using Intronis backup solutions from Barracuda. My backup agent is an exe file that is launched as a service. I have added the folder that contains the exe to the global exclusions list. I am using the cloud console. I looked at a workstation and saw that the application was listed in the firewall application rules. I trust the application so I allowed all connections in the firewall applications settings. Is there a way to allow this application to have permission to connect to the internet without having to touch each workstation?

[James834]

I exempted the following in the general exemptions and in the specific shield exemptions. I had the backup agent exe file reviewed by AVAST and now I seem to be getting good backups.

https://support.intronis.com/Knowledge_Base/Backup_Agent/White-Listing_the_Backup_Agent