Author Topic: Password synchronisation reset  (Read 1489 times)

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Offline tobias29122001

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  • Posts: 1
Password synchronisation reset
« on: June 23, 2018, 05:53:05 PM »
Hey!

I can't reset my password synchronisation because I can't think of the first vault password I chose.
I also can't abort the syncrhonisation authorisation on my PC, there only is a loading label.
Could you please reset it?

Thanks!

Offline Daniel Hustava

  • Avast team
  • Jr. Member
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  • Posts: 86
Re: Password synchronisation reset
« Reply #1 on: July 04, 2018, 05:05:00 PM »
Hi Tobias,

Please send me (daniel.hustava@avast.com) the email you used in synchronisation setup.

Dan 

Offline Jacopo Grossi

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  • Posts: 2
Re: Password synchronisation reset
« Reply #2 on: January 21, 2019, 10:44:46 AM »
Hi Daniel Hustava
I have the same problem: lost master password and no device logged anymore. Can you please help me?