Author Topic: Avast won't let me restore a file from the virus chest.  (Read 16598 times)

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Avast won't let me restore a file from the virus chest.
« on: July 02, 2018, 06:49:07 AM »
   So I got a game on steam recently and got the DLC for it today and Avast detected it's EXE as a virus and put it in the virus chest and says "Whoops error occurred, this file can't be restored." I'm 100% certain that this is false and steam isn't properly restoring the file.

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  • Guest
Re: Avast won't let me restore a file from the virus chest.
« Reply #1 on: July 02, 2018, 06:59:21 AM »
I found a way to fix it. I whitelisted Steam and then had steam redownload the file. Still don't know how to reove it from the virus chest though. I just noticed that trying to delete the file from the virus chest doesn't work either. Doesn't even give an error, it just does nothing.
« Last Edit: July 02, 2018, 07:12:40 AM by RyanMu0809 »

Offline mchain

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Re: Avast won't let me restore a file from the virus chest.
« Reply #2 on: July 04, 2018, 10:20:32 PM »
I suggest using these steps provided by bob3160 here at avast forum to see if your virus chest issue is fixed: 
https://forum.avast.com/index.php?topic=220142.msg1467785#msg1467785
Repair and clean install works for all versions of avast.
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.2.6105 (build 24.1.8918.827) UI version 1.0.801