Hi Dennis,
I suspect that in your case, you might be missing a registry key thats helping Passwords locate your vault.
To confirm that, I'll need you to run:
- Following command in cmd.exe and provided its output.
tree /F "%LOCALAPPDATA%\Avast Software\APM"
- Regedit.exe (via Start -> Run -> "regedit") and navigate to HKEY_CURRENT_USER\Software\AVAST Software\Avast\PRIVATE. There should be a key called PAMVaultLocation and I'll need to know its value. In case you get access error, please disable Avast self-defense module first in Avast's settings (Troubleshooting section).
Dan