Author Topic: Possible URL:Mal false possitive after opening Firefox  (Read 3048 times)

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Possible URL:Mal false possitive after opening Firefox
« on: July 30, 2018, 10:50:09 AM »
Hello.

I just opened my Firefox web browser today, and Avast's web shield threw me almost immediately an alert of an URL:Mal being blocked at the default homepage. The blocked address was "push.services.mozilla.com", which if I'm not mistaken is a legitimate Mozilla's address, so it looks pretty weird to me.

I'm scanning my PC in case there is some kind of malware, but so far nothing has been found, and it is highly unlikely it will because I haven't visited any fishy websites or downloaded any add ons or programs recently. The alert only appeared once and besides that the browser seems to be working properly. Could it be a false possitive?

Thanks for your help.

Offline Asyn

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #1 on: July 30, 2018, 11:09:10 AM »
You can report a suspected FP (File/Website) here: https://www.avast.com/false-positive-file-form.php
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #2 on: July 30, 2018, 11:16:40 AM »
Hi Asyn.

I just did that after reading other recent posts here about pretty similar issues. I guess I'll just have to wait Avast's team response for now.

Thank you anyway.

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #3 on: July 30, 2018, 11:17:17 AM »
I got this problem as well. It's reduced the functionality of some sites I regular. Certain navigation functions have stopped working, as well as additional text popups when you hover over key terms.

Offline Asyn

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #4 on: July 30, 2018, 11:42:23 AM »
Hi guys, I forwarded it, let's see...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline MartinZ

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #5 on: July 30, 2018, 01:16:16 PM »
it should be fixed now

Offline Asyn

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #6 on: July 30, 2018, 01:21:12 PM »
it should be fixed now
Thanks Martin. :)
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #7 on: July 30, 2018, 02:45:48 PM »
Hard to say right now. Still got the reduced site functionality after updating, and I can't find where the URL would listed by Avast to override it.

Offline Asyn

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #8 on: July 30, 2018, 02:48:31 PM »
Update Avast VPS manually or just reboot your system.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #9 on: July 30, 2018, 06:45:17 PM »
No luck.

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #10 on: July 31, 2018, 12:48:17 AM »
Hello again.

My FP request was acknowledged and marked as fixed some hours ago. I just started my laptop, opened Firefox, and the web shield alert didn't appear again, so at least it seems the bug has been indeed solved for me.
« Last Edit: July 31, 2018, 12:51:08 AM by Mauricio José »

Offline Asyn

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #11 on: July 31, 2018, 05:33:14 AM »
Hi Mauricio, sounds good. Thanks for the feedback.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: Possible URL:Mal false possitive after opening Firefox
« Reply #12 on: July 31, 2018, 10:27:58 PM »
Okay it seems to be working fine now for me too.