Well as all exploitation system, which in my case, is win 8.1, windows get corrupted and i had to soft reformat and reinstall windows (all programs were deleted, avast included and few files) ,
but the things was after that my passwords were just gone (that after that i've decided to connect my google account and synchronise they on my new one as i had no access to my ancient).
i need some of the precious password.
i not able to contact support for some reason (or maybe cause they is no support now).
EDIT1: i'm asking myself if there is a way to get back password as i still have that windows.old
There is a folder in C:\Users\<your username>\AppData\Local\Avast Software called APM (Avast Password Manager).
Be aware that we only support the synchronization group (cloud*) method for backing-up the passwords, and that while restoring the folder might work, it is not guaranteed.
found that on other post so i've found the folder in windows.old, there are 4 files in it, how i can use them to restore the password, or just decrypt the file to permit me to read them?
And if i have to backup them, how to add them as new password without deleting my others.