Author Topic: What are these rectangles?  (Read 2388 times)

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Offline Natanel

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What are these rectangles?
« on: August 22, 2018, 12:18:18 PM »
Hi
Please excuse my english I know it's bad
In the last time when I use my computer all the time I see two rectangles on the side of the screen:

On the right side of the screen
the colors are looking like it's coming from avast product (probably vpn or premier)
I tried to turn both of them off but couldn't and I don't know what can it be

(when I click on this and press ALT+F4 it being closed but it's always interrupting me)

any help will be appreciated
thank you very much
« Last Edit: August 22, 2018, 12:21:31 PM by Natanel »

Offline Asyn

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Re: What are these rectangles?
« Reply #1 on: August 22, 2018, 12:29:07 PM »
In the last time when I use my computer all the time I see two rectangles on the side of the screen:
Can't find any rectangles in your screenshot, could you maybe provide a new one and highlight them..!?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Pondus

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Re: What are these rectangles?
« Reply #2 on: August 22, 2018, 12:42:38 PM »
maybe these? .... see attached screenshots, strange text
« Last Edit: August 22, 2018, 12:46:36 PM by Pondus »

Offline Asyn

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Re: What are these rectangles?
« Reply #3 on: August 22, 2018, 01:13:12 PM »
maybe these? .... see attached screenshots, strange text
Well, only if he isn't located in Israel. Let's see...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Natanel

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Re: What are these rectangles?
« Reply #4 on: August 23, 2018, 11:47:48 AM »
I am talking about this:


Offline Natanel

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Re: What are these rectangles?
« Reply #5 on: August 23, 2018, 11:48:34 AM »
In the last time when I use my computer all the time I see two rectangles on the side of the screen:
Can't find any rectangles in your screenshot, could you maybe provide a new one and highlight them..!?

yes please see my reply below. thank you very much

Offline Asyn

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Re: What are these rectangles?
« Reply #6 on: August 23, 2018, 11:50:29 AM »
Whatever that might be, it's not related to Avast.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline rocksteady

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Re: What are these rectangles?
« Reply #7 on: August 23, 2018, 12:12:01 PM »
Have you tried doing a mouse right click in the area?

Offline Natanel

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Re: What are these rectangles?
« Reply #8 on: August 23, 2018, 12:21:45 PM »
Whatever that might be, it's not related to Avast.

It has the colors of avast & when you close this, an avast process on task manager is being closed too

Have you tried doing a mouse right click in the area?

tried anything... the only way to close this was to press on it and then ALT+F4

Offline Asyn

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Re: What are these rectangles?
« Reply #9 on: August 23, 2018, 12:27:53 PM »
Whatever that might be, it's not related to Avast.
It has the colors of avast & when you close this, an avast process on task manager is being closed too
Strange, let's dig deeper...

- Which Avast..? (Free/Pro/IS/Premier)
- Which version..?
- OS..? (32/64 Bit..? - which SP/Build..?)
- Other security related software installed..?
- Which AV(s) did you use before Avast..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Natanel

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Re: What are these rectangles?
« Reply #10 on: August 23, 2018, 01:41:21 PM »
Whatever that might be, it's not related to Avast.
It has the colors of avast & when you close this, an avast process on task manager is being closed too
Strange, let's dig deeper...

- Which Avast..? (Free/Pro/IS/Premier)
- Which version..? 18.5.2342
- OS..? (32/64 Bit..? - which SP/Build..?) 64 bit x64 win 10 home
- Other security related software installed..? avast secureline vpn
- Which AV(s) did you use before Avast..? on this machine - only avast

answers bold

Offline Asyn

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Re: What are these rectangles?
« Reply #11 on: August 23, 2018, 01:45:02 PM »
1. Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
2. Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions..!!)
3. Reinstall Avast with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0