- Which version of AIS..?
Avast Internet Security latest version I guess, as I try to keep them current, also Avast Cleanup - I uninstalled both of them, and redownloaded, but then both problems came back, so assume Im using latest.
- OS..? (32/64 Bit..? - which SP/Build..?)
Windows 7 SP1, 64 bit
- Other security related software installed..?
Malwarebytes, Rapport
When I was investigating what was casuing the issue (using msconfig, to disabable startup services and programs), Rapport seemed to be casing the firefox crash. However, when I turned the Avast startup programs (services were on too at this point) the probelms reoccured.
Just in case that is not clear:
I started by turning off all services and startups.
Turned all services from Microsoft and Intel, then slowly turned the rest on. With startup programmes still disabled, the only thing that crashed Firefox on startup was Rapport (IBM). SO with this disabled, I started turning the startups back on. Turning Avast back on, and the problem returned.
- Which AV(s) did you use before Avast..?
I've been using Avast for about 2 years, and still have another year on the liscence. Cleanup, probably over a year too. I used AVG before that. No real problems till recently. Both Malwarebytes and Rapport have been installed for quite sometime too.
offtopic: I cannot read the bloody verification captcha.