Author Topic: Avast password sync failure (behind a proxy?)  (Read 2436 times)

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Offline Seed72

  • Newbie
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  • Posts: 4
Avast password sync failure (behind a proxy?)
« on: October 08, 2018, 11:07:37 AM »
Hi,

My machine is behind a proxy. I've set the proxy settings in avast, to make updating the program/virus definitions possible.
As soon as I want to synchronize my passwords however, I get a failed login.
If I enter the wrong password (when sync to avast pwd), nothing happens, screen remains on login page. However, as soon as I type the right password and click login, then the error message is: Logging in to your avast account failed, with a big red X.

Can it be that the sync does not go via the proxy?

Regards,
Richard

Offline Daniel Hustava

  • Avast team
  • Jr. Member
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  • Posts: 85
Re: Avast password sync failure (behind a proxy?)
« Reply #1 on: October 11, 2018, 07:25:02 PM »
Hi Seed,

Yeah, I checked and Passwords doesn't read proxy settings from Avast AV. I'm gonna fix this.

Dan