Author Topic: how to clean js:miner-AV  (Read 5569 times)

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how to clean js:miner-AV
« on: November 12, 2018, 03:57:21 AM »
hello
can anyone help me
i've got this notification everytime my laptop in conected to internet and open any browser
can anyone help me to clean that?

http://prntscr.com/lh6pel

sorry for my bad english
thanks before
« Last Edit: November 12, 2018, 05:59:38 AM by mazyoesoef »

Offline Asyn

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Re: how to clean js:miner-AV
« Reply #1 on: November 12, 2018, 06:05:52 AM »
Attach your basic diagnostic logs. (MBAM and FRST)
Instructions: https://forum.avast.com/index.php?topic=194892
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

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Re: how to clean js:miner-AV
« Reply #2 on: November 12, 2018, 07:04:45 AM »
Attach your basic diagnostic logs. (MBAM and FRST)
Instructions: https://forum.avast.com/index.php?topic=194892

thanks for your reply
here i attach the basic log file
hope you can help me to fix this


EDIT:
i do the scan and have them quarantine,
but the notif still pop up, and i cant access some of the site right now

should i delete them from quarantine? is it can make that viruses gone from my laptop?
« Last Edit: November 12, 2018, 09:45:19 AM by mazyoesoef »

Offline Asyn

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Re: how to clean js:miner-AV
« Reply #3 on: November 12, 2018, 01:26:05 PM »
You've to wait for one of the malware experts...
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline Sass Drake

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Re: how to clean js:miner-AV
« Reply #4 on: November 14, 2018, 12:39:11 AM »
Do you have Mikrotik router? Do you have other PCs connected to same Wi-Fi experiencing same problem?

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Re: how to clean js:miner-AV
« Reply #5 on: November 14, 2018, 03:47:50 AM »
Do you have Mikrotik router? Do you have other PCs connected to same Wi-Fi experiencing same problem?

no i dont,
no i dont too, just my pc have that problem,

Offline Sass Drake

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Re: how to clean js:miner-AV
« Reply #6 on: November 14, 2018, 05:17:50 PM »
Can you check does Avast reports same domain in every alert (e.g. detectprotal.firefox.com) like in alert you attached?
« Last Edit: November 14, 2018, 05:21:15 PM by Sass Drake »

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Re: how to clean js:miner-AV
« Reply #7 on: November 15, 2018, 04:04:09 AM »
Can you check does Avast reports same domain in every alert (e.g. detectprotal.firefox.com) like in alert you attached?

yes after i check every report on my avast,
i think there same domain in every alert,

Offline Sass Drake

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Re: how to clean js:miner-AV
« Reply #8 on: November 16, 2018, 02:14:58 AM »
Can you temporaly uninstall Firefox and see will alerts stop? FRST logs looks clean.  :-\

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Re: how to clean js:miner-AV
« Reply #9 on: November 16, 2018, 01:36:39 PM »
Can you temporaly uninstall Firefox and see will alerts stop? FRST logs looks clean.  :-\

i think i know the problem sir,
that alerts only showing when i connected to that one coneection,
when i try to coneected using others its never show that alerts,
but how to 'clean' that router from that trojan? can u help??

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Re: how to clean js:miner-AV
« Reply #10 on: November 16, 2018, 01:41:44 PM »
Quote
but how to 'clean' that router from that trojan?
Factory reset your router using the reset button on the backside ... see instructions for your router
If not already done update it with latest firmware

Then set up router with new network name and password / admin name and admin password

« Last Edit: November 16, 2018, 02:06:35 PM by Pondus »