Author Topic: Need help.  (Read 779 times)

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Offline ellabirch16

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Need help.
« on: December 11, 2018, 11:17:28 PM »
Hi so a few months ago I downloaded Avast to clean my PC for *free*. Just recently (2-3 days ago) I upgraded my PC and wiped everything off of my PC. Today I checked my bank account and found out that I've been charged $54 for avast. I did not mean to purchase it and do not remember purchasing it at all. If anything it should have charged me for months prior...but why now all of the sudden? If I knew this program would charge me this much instead of being free I would have never downloaded it. Please send me a PM because I would like a refund.

Thanks in advanced.
Ella B.

Offline schmidthouse

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Re: Need help.
« Reply #1 on: December 11, 2018, 11:30:55 PM »
You can go to and "Submit a Support Ticket". If you want to request a refund please provide as much info as possible about your case(s) at form.
***HP ENVY 15K LT W10 Pro 1903 64Bit/750GB HD/16GB Ram/Avast Premier 19.6.2383 /VS 5.01/ASB/Mbam/Secureline b 5.4/SANDBOXIE/Prey Project
**HP Compaq 8510p LT W10 Pro 1903 64Bit/1TB HD/8GB Ram/Avast Premier BETA 19.6.2383 /VS 5.01/ASB beta/Secureline b 5.4/SANDBOXIE/Prey Project 
*Dell Inspiron XPsp4 PRO 32Bit/Avast(since 2000)18.8.2356/OSA/WP/Comodo FW 3.14/Secureline/Comodo IceDragon v.40