Author Topic: Virus Definitions Update Failed / Mobile Security & Virus Cleaner  (Read 10249 times)

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Offline Tereza V.

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Re: Virus Definitions Update Failed / Mobile Security & Virus Cleaner
« Reply #15 on: February 18, 2019, 04:59:21 PM »
Thanks, this is a known bug, fixed in version 6.16.

The definitions have actually been up-to-date all the time, only the date in the brackets is wrong. The important number is the first one - "190218" means that your latest virus def database was updated on 18/2/2019 (today).

Version 6.16 has been released to 100% of users by now, so you should be able to fix the problem by simply updating your Avast Mobile Security app.

Offline CHRIS248

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Re: Virus Definitions Update Failed / Mobile Security & Virus Cleaner
« Reply #16 on: February 18, 2019, 06:08:17 PM »
Hi, sorry but how do I update my app ? I have done the update in settings already. Please advise
Yhanks

Offline ziasfusion

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Re: Virus Definitions Update Failed / Mobile Security & Virus Cleaner
« Reply #17 on: February 18, 2019, 08:59:40 PM »
Thank you so much for the fix! I'm so happy that it was an easy resolve for me (and hopefully others).

Offline Tereza V.

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Re: Virus Definitions Update Failed / Mobile Security & Virus Cleaner
« Reply #18 on: February 19, 2019, 09:32:42 AM »
to CHRIS248: Google Play Store > Menu (three lines in the upper-left corner) > My apps & games > find Avast Antivirus on the UPDATES tab and tap "UPDATE".

Offline CHRIS248

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Re: Virus Definitions Update Failed / Mobile Security & Virus Cleaner
« Reply #19 on: February 19, 2019, 02:27:34 PM »
All fixed now. Thank you very much you are a genius and I have also learnt something new.
Thank you very much
Chris