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REFUND REQUIRED.
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Topic: REFUND REQUIRED. (Read 2560 times)
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Shane99
Newbie
Posts: 3
REFUND REQUIRED.
«
on:
February 14, 2019, 01:08:14 AM »
I have had no acknowledgement of having lodged a request for refund of the Vpn service. This was taken from my account prior to the scheduled date and I am not interested in a paid product. I have therefore lodged more than one request and have also emailed per a receipt for the refund that was approved for the cleaner product.
The last request is number 57869758100.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: REFUND REQUIRED.
«
Reply #1 on:
February 14, 2019, 04:51:18 AM »
->
https://support.avast.com/article/24/
(Orders/Renewals/Refunds)
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
Shane99
Newbie
Posts: 3
Re: REFUND REQUIRED.
«
Reply #2 on:
February 14, 2019, 08:22:26 AM »
That appears to direct me to the precise process and web form that I have no response from, hence my being here.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76037
Re: REFUND REQUIRED.
«
Reply #3 on:
February 14, 2019, 08:59:25 AM »
Be patient, a refund can take up to 7 business days. Also, don't submit multiple tickets (FIFO).
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
Shane99
Newbie
Posts: 3
Re: REFUND REQUIRED.
«
Reply #4 on:
February 14, 2019, 09:14:39 PM »
I've had no response to lodging one of the two refunds, taken 3 days before they were scheduled and consequently, Paypal has intervened and will be pursuing the refund.
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REFUND REQUIRED.