We have a company (not customer) facing website that is accessed using a public IP address. It includes the ability to download attachments, which occasionally triggers a virus detection alert if the attachment sent to us over email is or is thought to be malicious. THATS why we have Avast / AVG installed, to protect us from those occasional malicious attachments.
Unfortunately it seems that Avast (and AVG) have now decided that download.asp (the page that embeds/downloads the attachment - dependent on type) is dangerous and won't let us download anything now! This is severely impacting our business.
This is therefore defeating the object of having protection, as we will be forced to turn browser integrated protection off in order to access the many perfectly legitimate attachments accessed through that page.
Example URL (not accessible without a login). The ID and name are significant, as they specify which attachment to download.
https://support.redskyit.com/inctrack/download.asp?ID=400632&name=0-1_image001%2EjpgThe server where these attachments are stored (on the file system) already has AVG installed, so in theory we should not have any attachments with viruses that AVG recognises anyway!
