Avast Passwords: Synchronisation Group Reset

[McNedergaard]

Can someone tell me how i request i Synchronisation Group Reset? I can't synchronise (access) my (old)passwords across devices and after reading multiple posts it seems like it is the only option?

Magnus

[BWhit]

Hi Magnus,

I can reset the Synchronisation Group for you, but can I first ask you to confirm that you understand that doing this will delete any Passwords data that you have synchronised and that you would still like to proceed?

Thanks,

BWhit

[McNedergaard]

Thanks, BWhit! I fully understand that my password data would be deleted 

Magnus

[BWhit]

Hi Magnus,

Your synchronisation group is now reset, so you can create a new one under the same Avast account/email address. (Please see the relevant support guide article here if you need any instructions on how to do this: https://support.avast.com/article/255/)

BWhit

[McNedergaard]

Thanks! Really appreciate it