Author Topic: Avast Master Agent  (Read 1132 times)

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Offline Grupo SACIA

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Avast Master Agent
« on: May 07, 2019, 03:58:22 PM »
Hello, is there any possibility to set manually the folder where i want avast master agent download the updates?
How long it takes for the pc's in the network start using the master agent instead of going to the avast servers?
« Last Edit: May 07, 2019, 05:38:16 PM by Grupo SACIA »

Offline mickey.b

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Re: Avast Master Agent
« Reply #1 on: May 07, 2019, 10:50:38 PM »
Hello, is there any possibility to set manually the folder where i want avast master agent download the updates?

Unfortunately, this feature isn't available at this time. However, for what's Now In Development, Future Product Roadmap, and to Submit Idea, please visit https://portal.productboard.com/afb/tabs/1-now-in-development
If enough people request this feature, our developer/production team may consider/prioritize adding this function in a future update.

Quote
How long it takes for the pc's in the network start using the master agent instead of going to the avast servers?

Depending upon several factors (network, computers, etc.), this process can take several minutes to several hours.
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support

Offline Grupo SACIA

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Re: Avast Master Agent
« Reply #2 on: May 08, 2019, 09:44:46 AM »
Thank you for the reply  :)

Offline mickey.b

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Re: Avast Master Agent
« Reply #3 on: May 08, 2019, 04:07:57 PM »
Thank you for the reply  :)

Absolutely! Let us know if you experience issues with the Master Agent.  You may need to submit a case at https://www.avast.com/business-support-contact if we need to collect debug log files from the Master Agent device.
- Mickey B.
Avast Business Senior Support Technician
https://www.avast.com/business/support

Offline Grupo SACIA

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Re: Avast Master Agent
« Reply #4 on: May 08, 2019, 04:21:07 PM »
I am already doing it, thank you  :)