Author Topic: Avast Service consuming all Disk cycles...  (Read 1329 times)

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Offline StreetScooby

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Avast Service consuming all Disk cycles...
« on: May 15, 2019, 11:18:35 PM »
Hum, looks like my last post was removed?

I am encountering situations where the Avast Service is consuming all of my disk cycles (according to Task Manager).  This goes on for up to 10 minutes, and it's happening on a regular basis now.  Any idea what needs to be done to fix this?

Offline Asyn

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Win 8.1 [x64] - Avast PremSec 22.5.7216.B [UI.704] - Firefox ESR 91.9 [NS/uBO/PB] - Thunderbird 91.9.0
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline mchain

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Re: Avast Service consuming all Disk cycles...
« Reply #2 on: May 16, 2019, 07:11:07 PM »
If you would like email notification of a reply to your post, open Attachments and other options below.  Here you can also attach allowed file types.
Windows 10 Home 64-bit 21H2 Avast Premier Security version 22.3.6008 (build 21.3.7108.721) UI version 1.0.702.

Offline StreetScooby

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Re: Avast Service consuming all Disk cycles...
« Reply #3 on: May 26, 2019, 08:27:28 PM »
Thanks.

Offline Asyn

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Re: Avast Service consuming all Disk cycles...
« Reply #4 on: May 27, 2019, 05:40:37 AM »
You're welcome.
Win 8.1 [x64] - Avast PremSec 22.5.7216.B [UI.704] - Firefox ESR 91.9 [NS/uBO/PB] - Thunderbird 91.9.0
Avast-Tools: Secure Browser 101.0 - Cleanup 22.2 - SecureLine 5.18 - Driver Updater 22.2 - CCleaner 6.0
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline kwiq

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Re: Avast Service consuming all Disk cycles...
« Reply #5 on: May 27, 2019, 08:41:08 AM »
Hi StreetScooby,
may I ask you to capture xperf and upload it for analysis.
Here are steps you need to do :

1) Download xperf or wpa package it is win dependent so if you have win 7 download xperf for win 7 !

2) Start cmd as admin and type to start profiling:
xperf.exe -on DiagEasy+DISPATCHER+Profile -stackwalk profile+CSwitch+ReadyThread -start user -on 72AA3505-D4D6-4527-A088-92534DA1082C

... Induce the issue !

3) Stop profiling
xperf.exe -stop user -stop -d streetscooby_merged.etl

4) Zip the streetscooby_merged.etl to streetscooby_5_2019.zip and upload it  to ftp://ftp.avast.com/incoming ( https://support.avast.com/en-eu/article/FTP-file-upload )

Thank you for report.