Author Topic: contacting customer support without order number  (Read 2373 times)

0 Members and 1 Guest are viewing this topic.

Offline welshy46

  • Newbie
  • *
  • Posts: 1
contacting customer support without order number
« on: June 15, 2019, 02:46:28 PM »
Hi can anyone tell me how to contact customer support. I cannot fill out the online form as I don't have the order email anymore.

Offline mchain

  • Avast Evangelist
  • Ultra Poster
  • ***
  • Posts: 5509
  • Spartan Warrior
Re: contacting customer support without order number
« Reply #1 on: June 15, 2019, 05:27:34 PM »
Windows 10 Home 64-bit 22H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762)  UI version 1.0.797
 UI version 1.0.788.  Windows 11 Home 23H2 - Windows 11 Pro 23H2 Avast Premier Security version 24.1.6099 (build 24.1.88821.762) UI version 1.0.797

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 76038
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: contacting customer support without order number
« Reply #2 on: June 16, 2019, 05:35:36 AM »
Hi can anyone tell me how to contact customer support. I cannot fill out the online form as I don't have the order email anymore.
Just enter/use 00000000 and explain it in your request.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0