Author Topic: Cleaner Paid but no activation  (Read 684 times)

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Offline ylemoel

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  • Posts: 1
Cleaner Paid but no activation
« on: July 08, 2019, 05:10:50 AM »
Hello,
just proceeded with paying for 3 years on cleanup within the app.
I have received the paypal confirmation of payment, but no activation code and the purchase does not appear in my account on avast website.
Could you send me the activation code?Invoice 155517100
thanks

Offline BWhit

  • Avast team
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  • Posts: 273
Re: Cleaner Paid but no activation
« Reply #1 on: July 08, 2019, 05:11:37 PM »
Hi ylemoel,

I can see that a license has now been generated for you based on your order. If for some reason you have not yet received the activation code from our distributor, you can now access it by logging in to https://my.avast.com (using the same details as you are registered with on this forum) - I have checked that the activation code is available on the account for you now.