Author Topic: how to get rid of "googleadservice" virus ?  (Read 2328 times)

0 Members and 1 Guest are viewing this topic.

Offline E.RIC

  • Newbie
  • *
  • Posts: 9
how to get rid of "googleadservice" virus ?
« on: July 12, 2019, 09:29:11 AM »
Hi
new to this forum
i have problems with opening any window from links on  different sites
( such as google  results, or any other advert on commercial sites)
heredown the meaage i get when i cliked on a link :
"Ce site est inaccessible Impossible de trouver l'adresse IP du serveur de www.googleadservices.com.
Voici quelques conseils :
Vérifier les configurations du proxy, du pare-feu et du DNS
Exécutez les diagnostics réseau de Windows"
many thanks for any help
Richard

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37533
  • Not a avast user
Re: how to get rid of "googleadservice" virus ?
« Reply #1 on: July 12, 2019, 09:48:44 AM »
Have you tried:

Clear your browser cache / surf history log

Run a scan with Malwarebytes Antimalware and Malwarebytes AdwCleaner





Offline polonus

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 33903
  • malware fighter
Re: how to get rid of "googleadservice" virus ?
« Reply #2 on: July 12, 2019, 12:33:37 PM »
Hi E.RIC,

Very likely it is adware, see the flagged relations for that Google IP address here:
https://www.virustotal.com/gui/ip-address/74.125.124.157/relations  **

The address here is all green, but now kicks up a 404 error: https://www.virustotal.com/gui/url/9c613bcc7f97bd9e001f212a9dd80aba1e244b1a6ed5b58c97de72fadc69b526/details

Google's own VirusTotal is often the precise way to get an explanation for such problems,
a good run with MBAM & adwcleaner & a run with avast's CCleaner could do the job for you to cleanse it off of your machine.
** Securepubads & Admob issues.

Also consider the moved permanently twice here: https://www.shodan.io/host/74.125.124.157
Consider also critical errors here: https://zonemaster.iis.se/?resultid=2f174d25498914c8

polonus (volunteer 3rd party cold reconnaissance website security analyst and website error-hunter)
« Last Edit: July 12, 2019, 11:28:42 PM by polonus »
Cybersecurity is more of an attitude than anything else. Avast Evangelists.

Use NoScript, a limited user account and a virtual machine and be safe(r)!

Offline E.RIC

  • Newbie
  • *
  • Posts: 9
Re: how to get rid of "googleadservice" virus ?
« Reply #3 on: July 12, 2019, 10:36:23 PM »
hi
thanks for your response
actually i  already did both :
clear history, erase , cookies
tried Run a scan with Malwarebytes Antimalware and Malwarebytes AdwCleaner
in vain :(

Offline E.RIC

  • Newbie
  • *
  • Posts: 9
Re: how to get rid of "googleadservice" virus ?
« Reply #4 on: July 12, 2019, 10:49:24 PM »
hi
i ran Ccleaner as well as Malewarebytes
about the links you brought in your response, i didnt understand what to do there ?
Thanks again

Offline Pondus

  • Probably Bot
  • ****
  • Posts: 37533
  • Not a avast user
Re: how to get rid of "googleadservice" virus ?
« Reply #5 on: July 12, 2019, 10:50:47 PM »
Then attaching FRST diagnostic logs is next

See step #2 here   https://forum.avast.com/index.php?topic=194892.0


« Last Edit: July 12, 2019, 10:54:07 PM by Pondus »