Hello, yesterday when I was looking my various old shortcuts, I noticed few of them which I've created to start/stop/restart the On-Access Protection's
Web Shield component, i.e. the "
ashWebSv.exe" process/service; btw. I can do that with the
psservice.exe CLI program from Sysinternals which is basically the same as if I would do it thorough "services.msc" interface ...
The command(s) I used to handle the Web Shield service:
D:\Software\Support\psservice.exe start "avast! Web Scanner" (other two options are "restart" and "stop" instead of the "start")
Anyway, but here's the problem: if I do this, i.e. start/stop the Web Shield component with that program (or through "services.msc") and not with "Start/Stop On-Access Protection" menu option in the tray or through "On-Access Protection Control" interface (i.e. in the window that pops-up on clicking the Avast's tray-icon), then the whole thing start to act/behave very strangely or should I rather say erroneously.
1. For example, attempting to stop it with the Start/Stop On-Access Protection menu option doesn't close/exit the "ashWebSv.exe" process as it normally would.
2. Further, I can see
3 Provider(s) total, 1 running (I disabled the Network Shield, that's why only 1 not 2), even though the "ashWebSv.exe" process is obviously running.
3. Then, the "Pause Provider" option is only availabe for Standard Shield (however, "Stop Provider" is available for both, Standard Shield and Web Shield one.
4. And finally, I get the following errors/warnings in the Event Viewer - Antivirus right after these starting/stoping attempts:
aswServ::AavmStart ERROR...AAVM - initialization error: AavmStart: avworkInitialize failed, 00000002.P.S. -- And in one of such starting/stoping the Web Shield service cases, the "ashWebSv.exe" process started using 90 % of CPU, so obviously something was not OK. Oh and one more thing: with starting/stoping/restaring the main "
avast! Antivirus" service (i.e. the "
ashServ.exe" process) with psservice.exe program there are no such problems at all.
Thanks in advance, satyr