Author Topic: HELP PLEASE!  (Read 925 times)

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Offline yucefrn

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HELP PLEASE!
« on: September 05, 2019, 05:15:32 PM »
While I was using my computer, Out of nowhere I was  notified by Avast that I have a "privacy issue", saying “ my IP address is visible.”

I am just wondering if I should take this serious, or is it just an ad? I have asked some friends and they have said that this is probably just an ad. So, please what do you think?

Thank you in advance!!

Offline Pondus

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Re: HELP PLEASE!
« Reply #1 on: September 05, 2019, 05:33:03 PM »
Quote
I am just wondering if I should take this serious, or is it just an ad?
Is there a "resolve button"  ?    what happens if you click it ?  taken to a buy VPN or something ?


« Last Edit: September 05, 2019, 05:34:37 PM by Pondus »

Offline yucefrn

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Re: HELP PLEASE!
« Reply #2 on: September 05, 2019, 05:47:12 PM »
Yes, when I clicked on the pop-up, they showed me a “resolve all button “ because they were other other problems mentioned (the picture below). And, when I clicked on it , I was asked to buy a VPN-secureline subscription.

« Last Edit: September 05, 2019, 05:57:32 PM by yucefrn »

Offline Pondus

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Offline DavidR

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Re: HELP PLEASE!
« Reply #4 on: September 05, 2019, 06:02:12 PM »
@  yucefrn
Personally I hate these Ads purporting to be security warnings/messages.

Most people will be in the same boat unless they are using a VPN and some of those people also get this message as Avast is not looking for another VPN.

Avast is a guest on my systems and in that privileged position it is easy for them to see my IP (hell they use it to connect to avast, program/VPS updates, etc.).  It would be a different matter if they were an external source, but even then so they know my IP (its needed to pull down content I'm viewing). 

If someone gets my IP what the hell are they going to do with it, they then have to get past my defences, not to mention this is a variable IP address and not a fixed one.

I expect Avast to protect me from said external sources/attacks.  That's why I installed it and why I hate this kind of scareware, give me a headache and sell me an aspirin.  That's why I ignore such ads.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.8.2393 (build 19.8.4793.541) UI-1.0.415/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline yucefrn

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Re: HELP PLEASE!
« Reply #5 on: September 05, 2019, 06:10:35 PM »
Yes, that is exactly what I though, even if someone got my IP address, he has to go through my other defenses, I am using more than just one AV.

When I saw that pop-up, I didn’t care at first, I just closed the window and continued working. But I was like what if it is real, I need to know, that is why I came here to ask if I was the only one or there are other people who got this kind of pop-up. Because to me it looked like an ad.

And thank you!!

Offline DavidR

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Re: HELP PLEASE!
« Reply #6 on: September 05, 2019, 06:34:50 PM »
You're welcome.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.8.2393 (build 19.8.4793.541) UI-1.0.415/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline Pondus

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Re: HELP PLEASE!
« Reply #7 on: September 05, 2019, 06:54:06 PM »
quote: @yucefrn
Quote
I am using more than just one AV.

Why Using Multiple Antivirus Programs is a Bad Idea
https://www.kaspersky.com/blog/multiple-antivirus-programs-bad-idea/2670/

Why it isn’t a good idea to run multiple full antivirus products at the same time
https://blog.emsisoft.com/en/29265/do-not-run-multiple-antivirus/




Offline DavidR

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Re: HELP PLEASE!
« Reply #8 on: September 05, 2019, 07:02:17 PM »
quote: @yucefrn
Quote
I am using more than just one AV.
<snip>
Why it isn’t a good idea to run multiple full antivirus products at the same time
https://blog.emsisoft.com/en/29265/do-not-run-multiple-antivirus/

I read this comment differently, in the same way my systems have more than just one AV to protect me.  But that doesn't necessarily mean using multiple AVs, so needs clarification.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.8.2393 (build 19.8.4793.541) UI-1.0.415/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/

Offline yucefrn

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Re: HELP PLEASE!
« Reply #9 on: September 05, 2019, 07:06:36 PM »
Thank you!

I am using two anti-viruses because last time even though i was using an AV, I lost al my data on my computer including my work files.

But thank you, I will remove one. I’ll stick with Avast then.

Offline yucefrn

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Re: HELP PLEASE!
« Reply #10 on: September 05, 2019, 07:08:12 PM »
So, you guys all think that pop-up was just an ad?

Offline Pondus

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Re: HELP PLEASE!
« Reply #11 on: September 05, 2019, 07:16:09 PM »
Thank you!

I am using two anti-viruses because last time even though i was using an AV, I lost al my data on my computer including my work files.

But thank you, I will remove one. I’ll stick with Avast then.
There is something called backup   ;)

You have a gmail account, that mean you also have free online backup at Google drive  https://www.google.com/drive/

and Google photos  https://www.google.com/photos/



Google drive     https://en.wikipedia.org/wiki/Google_Drive
Google photos  https://en.wikipedia.org/wiki/Google_Photos


« Last Edit: September 05, 2019, 07:21:55 PM by Pondus »

Offline Pondus

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Re: HELP PLEASE!
« Reply #12 on: September 05, 2019, 07:17:06 PM »
So, you guys all think that pop-up was just an ad?
Yepp, this forum is full of complaints if you search



Offline Peeter2

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Re: HELP PLEASE!
« Reply #13 on: September 12, 2019, 06:10:16 PM »
You can turn it off, see the attachment.

But it was clearly Avasts own commercials, as far as I could see...


Offline DavidR

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Re: HELP PLEASE!
« Reply #14 on: September 12, 2019, 06:36:27 PM »
You can turn it off, see the attachment.

But it was clearly Avasts own commercials, as far as I could see...

That won't help yucefrn  as he is using Avast Free and these options are only available in the paid product.
WinXP ProSP3/ Core2Duo E8300/ 4GB Ram/ avast! free 18.5.2342/ Firefox ESR, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ DropMyRights/ WinPatrol+/ Drive Image 7.1/ SnagIt 10.0/ avast! mobile security
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 19.8.2393 (build 19.8.4793.541) UI-1.0.415/ WinPatrol+/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro7.11.0/ WinPatrol+/