What happened to the on-line account history? Where is my latest purchase?

[rodandstafffarm]

As of this year, when I log-in on-line, my account is showing that I have no licenses.  Clearly, I do because when I log-in on my device, it's showing my active license which I just renewed in July.  I used to be able to log-in on-line and access my prior purchase history and license numbers.  What happened?  Also I just purchased secure VPN for my son's computer and never received a confirmation email (but did get one from Paypal) and don't seem to have a way to access the license number. 

What the heck is going on?

June

[bob3160]

As of this year, when I log-in on-line, my account is showing that I have no licenses.  Clearly, I do because when I log-in on my device, it's showing my active license which I just renewed in July.  I used to be able to log-in on-line and access my prior purchase history and license numbers.  What happened?  Also I just purchased secure VPN for my son's computer and never received a confirmation email (but did get one from Paypal) and don't seem to have a way to access the license number. 

What the heck is going on?

June

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