Author Topic: What happened to the on-line account history? Where is my latest purchase?  (Read 320 times)

0 Members and 1 Guest are viewing this topic.

Offline rodandstafffarm

  • Newbie
  • *
  • Posts: 1
As of this year, when I log-in on-line, my account is showing that I have no licenses.  Clearly, I do because when I log-in on my device, it's showing my active license which I just renewed in July.  I used to be able to log-in on-line and access my prior purchase history and license numbers.  What happened?  Also I just purchased secure VPN for my son's computer and never received a confirmation email (but did get one from Paypal) and don't seem to have a way to access the license number. 

What the heck is going on?

June

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 43586
  • 60 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
As of this year, when I log-in on-line, my account is showing that I have no licenses.  Clearly, I do because when I log-in on my device, it's showing my active license which I just renewed in July.  I used to be able to log-in on-line and access my prior purchase history and license numbers.  What happened?  Also I just purchased secure VPN for my son's computer and never received a confirmation email (but did get one from Paypal) and don't seem to have a way to access the license number. 

What the heck is going on?

June
It doesn't show up when you go here? https://subscriptions.avast.com/
If not, contact support. https://support.avast.com/en-us/contact/enter/
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq