Author Topic: Avast VPN subscription problems!  (Read 1290 times)

0 Members and 1 Guest are viewing this topic.

Offline rascalLUX

  • Newbie
  • *
  • Posts: 1
Avast VPN subscription problems!
« on: October 13, 2019, 05:08:19 PM »
Hi everyone,

As of today, I decided to go for a bit more of privacy, so I paid the yearly, basic license of Avast VPN. Life being complicated as it is, AVAST doesn't help either making their subscription an easy thing, so in my rush to set up the VPN, I unlinked the PC and lost the registration key! Is there a way to recover this key? I mean, I've paid for a year's worth VPN and now the app tells me that it's not connected until I enter the lost key! I'd appreciate any help and ways to get in touch with AVAST customer service. Many thanks!

Offline Asyn

  • Avast √úberevangelist
  • Certainly Bot
  • *****
  • Posts: 76037
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Avast VPN subscription problems!
« Reply #1 on: October 13, 2019, 05:50:20 PM »
Did you buy from Avast directly or from a reseller..?
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Offline bob3160

  • Avast √úberevangelist
  • Probably Bot
  • *****
  • Posts: 48552
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: Avast VPN subscription problems!
« Reply #2 on: October 13, 2019, 06:24:03 PM »
If set up this would help,
https://subscriptions.avast.com/
Use the following to get help, https://support.avast.com/article/24/ (orders and refunds) if you don't have an order # use 00000000 then explain your problem.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet