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Author Topic: been charge for what?  (Read 1409 times)

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Offline buschmen80

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been charge for what?
« on: October 15, 2019, 09:09:06 PM »
hi,just notice i have been charged 49.99£ for something, Please don't send me to Your article its useless,
i have never been send email with order ID, order finder tells me that is sorry,
there is no possibility to contact with You, no phone, email,
i checked all my subscriptions, all are out one that is on green is FREE ANTYVIRUS,

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Offline bob3160

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Re: been charge for what?
« Reply #1 on: October 15, 2019, 09:15:05 PM »
Quote from: buschmen80 on October 15, 2019, 09:09:06 PM
hi,just notice i have been charged 49.99£ for something, Please don't send me to Your article its useless,
i have never been send email with order ID, order finder tells me that is sorry,
there is no possibility to contact with You, no phone, email,
i checked all my subscriptions, all are out one that is on green is FREE ANTYVIRUS,
Use the following to get help, https://support.avast.com/article/24/ (orders and refunds) if you don't have an order # use 00000000 then explain your problem.
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Offline Michael (alan1998)

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Re: been charge for what?
« Reply #2 on: October 15, 2019, 09:40:11 PM »
Quote from: bob3160 on October 15, 2019, 09:15:05 PM
Quote from: buschmen80 on October 15, 2019, 09:09:06 PM
<Snip>
Please don't send me to Your article its useless.
<Snip>
i checked all my subscriptions, all are out one that is on green is FREE ANTYVIRUS,
https://support.avast.com/article/24/

:P.

In all seriousness, do you keep making (or updating) tickets out of frustration? If so, you must leave it alone, as the Supprt Ticket system Avast! uses operates on a First Come, First Served basis. Updating your ticket throws you to the back again
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