Author Topic: Avast update failure  (Read 642 times)

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Offline fishswimthesea

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Avast update failure
« on: November 06, 2019, 03:59:44 PM »
Over the past couple years I have learned that when I update avast from outside the software, meaning just selecting the update button on the front end of the software, it never updates correctly and I have to uninstall and reinstall the software. Yesterday a pop-up occurred from avast saying it wanted to restart my computer. I deleted the pop-up and continued to work until the computer was shut down for the day. Today, avast does not work at all. If I open it I get a black screen that does nothing and the software is turned off as indicated in the lower right notification area. What must have happened is avast attempted to update itself yesterday and failed, as usual. The reason these updates fail is because I have avast password protected and the software is unable to update correctly from outside itself when it is password protected. If avast attempts to automatically update an installation that is password protected, it should back off and leave it alone, because otherwise the update will be a failure. Now I have to waste my time uninstalling and reinstalling the software.
« Last Edit: November 06, 2019, 04:43:35 PM by fishswimthesea »
Avast Free Antivirus - Windows 10 Professional 64-bit

Offline Pondus

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Re: Avast update failure
« Reply #1 on: November 06, 2019, 04:21:48 PM »
Quote
Now I have to waste my time uninstalling and reinstalling the software.
Tried repair and reboot ?  >>   https://support.avast.com/en-ww/article/Repair-Antivirus



Offline fishswimthesea

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Re: Avast update failure
« Reply #2 on: November 06, 2019, 04:55:47 PM »
Thank you. I bookmarked that for future reference. But, would the repair function be effective when an installation update fails? It seems like the software would be in limbo at that point and a fresh install would be the safest method.
Avast Free Antivirus - Windows 10 Professional 64-bit

Offline Pondus

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Re: Avast update failure
« Reply #3 on: November 06, 2019, 05:18:49 PM »
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But, would the repair function be effective when an installation update fails?
Only one way to find out


Offline bob3160

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Re: Avast update failure
« Reply #4 on: November 06, 2019, 09:22:09 PM »
Repair & Clean Install of Avast -> https://goo.gl/t7aJGq
Free avast! Security Seminar: http://bit.ly/2N1eaR2  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 10 Pro v1909 64bit, 24 Gig Ram, 1TB SSD, AvastOmni 20.3.xxx, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq